Mike Kunkle

AUGUST 30, 2023

In the ever-evolving landscape of business, the Sales Enablement profession has reached a pivotal crossroads. To firmly establish the function as required and themselves as integral players in their companies, enablement experts must be equipped to prove their worth by improving sales results and bolstering profitability. They must show that they can make an impact with enablement and move the needle on the metrics that matter most.

Leadership 262

Leadership Stakeholders Decision-making Sales Training 262

Upland

AUGUST 30, 2023

The term “ Bottom of the Funnel ” (BOFU) refers to the final stage in the marketing funnel. This is where prospects are on the cusp of becoming customers. It represents the culmination of their journey, where they have progressed through the earlier stages and are now highly engaged and ready to make a purchase. In the ever-evolving digital marketing landscape, understanding and optimizing the customer journey is paramount for business success.

Decision-making 195

Decision-making Software Software Retail 195

Sales Readiness Group

AUGUST 30, 2023

Sales coaching is one of the most important activities a manager can do to increase performance. Yet managers often confuse sales coaching with having one-on-one meetings and telling their reps how to improve. Let’s dive into 6 coaching activities that will reshape your coaching style.

Sales 133

Sales Meetings Management Sales Management 133

Customer Think

AUGUST 30, 2023

Our focus in B2B is on how we design experiences that plug into positive emotions to build credibility, trust, loyalty and high lifetime value. We’ve known for years that emotion has an out-sized influence on buying decisions and customer relationships. It’s storytelling that brings out the emotions that motivates a customer. Rationality matters.

B2B 123

B2B Customer Experience 123

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Sales Readiness Group

AUGUST 30, 2023

Are you looking to maximize your team's performance? Dive into the four pivotal sales management styles—Directing, Selling, Participating, and Delegating—and learn how to strategically apply each one to elevate your leadership and boost those sales numbers. Don't just manage—lead with impact and flexibility!

Sales Management 127

Sales Management Management Sales Leadership 127

The Center for Sales Strategy

AUGUST 30, 2023

Every sales manager has an onboarding procedure for new reps, beginning with day 1. Do paperwork, have lunch with the boss, shadow some veteran salespeople, start building a prospect list, etc. The first 30, 60, and 90 days of onboarding new sales reps are pretty standard. (Of course, we recommend that you follow the CSS Onboarding Checklist ). However, what are your plans on Day 101 for your new sales reps?

Onboarding 115

Onboarding Sales Sales Management Management 115

Kainexus

AUGUST 30, 2023

Business processes serve as the backbone of an organization, defining how tasks are executed, resources are allocated, and goals are achieved. In this dynamic and competitive landscape, embracing continuous improvement through effective process improvement plans is paramount.

Organization 93

Organization 93

Customer Think

AUGUST 30, 2023

Introduction to the Call Abandonment and Misrouting Problem We’ve all been there — stuck on a phone call with an automated service, unable to reach the right department, or worse, giving up on the call out of sheer frustration. According to a recent joint study by Teneo.

110

110

Hubspot Sales

AUGUST 30, 2023

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. But what changes will it bring to the sales industry? Will it be the end of salespeople, or will it become the secret weapon to help sales reps work more efficiently? HubSpot conducted research on the “State of AI,” with over 1,350+ specialists reporting on how AI affects their business.

Decision-making 84

Decision-making Sales Profitability Artificial Intelligence 84

Nutshell

AUGUST 30, 2023

If you’re on this page, it’s likely because you’re a hospitality business owner and you’re interested in getting a customer relationship management (CRM) platform. Great choice! CRMs are fantastic tools for any business wanting to collect, store, and organize customer data in one centralized location. But with so many different options to choose from, what kind of CRM should you get?

CRM 62

CRM Banking Prioritization Software 62

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Customer Think

AUGUST 30, 2023

Martech utilization sucks. At least that’s the conclusion one draws from Gartner’s latest 2023 Marketing Technology Survey, which includes the above chart. “Thinking about the totality of the capabilities made available by marketing technology, what percentage of those capabilities are being utilized by your company today?

Marketing 59

Marketing Digitalization 59

SalesGlobe

AUGUST 30, 2023

As sales roles change, so must total rewards. The modern sales organization is a hybrid one. Roles and responsibilities continue to evolve as sales professionals work and engage with customers in new ways. Sales aren’t conducted solely virtually or face-to-face anymore. It’s become a blend of both. Meeting buyers where they are is a three-way street that includes where they work, how they want to engage and what mode of constantly changing technology they use to make purchase decisions.

Organization 52

Organization Sales B2C Decision-making 52

AchieveIt

AUGUST 30, 2023

Post-pandemic, both large and small businesses have realized that a large portion of the work performed by employees can be done remotely. Yet, many are faced with hard choices concerning their physical spaces. Pre-pandemic economic prosperity offered many facilities the opportunity to expand, renovate and even build new facilities from the ground up.

Remote Working 52

Remote Working Leadership Construction Small Business 52

Strategic Planning and Management Insights

AUGUST 30, 2023

Unlock the secrets of impactful leadership and mentorship with Scott Jeffrey Miller, author of The Ultimate Guide to Great Mentorship, in this episode.

Leadership 52

Leadership 52

Advertisement

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings

Customer Think

AUGUST 30, 2023

The march to data-driven marketing in recent years has been as relentless as the flow of lava down the sides of an erupting volcano.The use of data in marketing is by no means new, but marketers now have access to a vast amount of data regarding custom.

Marketing 49

Marketing Digitalization 49

Help Scout

AUGUST 30, 2023

Do you need a Shopify customer service app to help you manage customer support requests? Find out which Shopify apps are the best in this guide.

Management 49

Management 49

ClearPoint Strategy

AUGUST 30, 2023

Embrace Artificial Intelligence in your business strategy - no matter your industry.

Artificial Intelligence 59

Artificial Intelligence 59

Customer Think

AUGUST 30, 2023

Leading the way in social media engagement, SOCi offers Beta opportunity for latest Genius enhancement

Media 75

Media 75

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing

RAIN Group

AUGUST 30, 2023

Wouldn’t it be great if there were a silver bullet that would help you close more deals and make the most of your selling efforts? I hate to disappoint, but there isn't one. Sales success takes hard work and commitment along with skill and savvy. The best sellers are fluent in every part of the sales process. While there isn’t a single secret to selling, there are steps you can take to better engage with buyers and boost your win rate.

Sales 52

Sales 52

Customer Think

AUGUST 30, 2023

GoTo Contact Center expands insight capabilities with AI Chat Analysis

Customer Experience 75

Customer Experience 75