Upland

APRIL 6, 2021

We are all different. We all have different tastes, wants, and needs. The mass customization we see taking place all around us is a testament to that. Each one of us can decide how we order our coffee at Starbucks, what apps we use on our iPhones, how we set our music preferences, what privacy settings we apply on Facebook (no oxymoron intended), who we choose to follow on Twitter, or even what color we want in our pack of M&Ms.

Suppliers 195

Suppliers Value Proposition B2B Profitability 195

Apptivo

APRIL 6, 2021

Welcome to the latest edition of Apptivo’s product updates. In this update, we have added the QuickBooks Integration and eSignature functionality in Cases Extended applications to boost the user experience. In addition, other features are also prioritized to get an update in order to ensure an integrated user experience and provide high-quality support.

Facilitation 92

Facilitation Prioritization Software Software 92

Upland

APRIL 6, 2021

In the first blog in the series we outlined what a Relationship Map was and how to gain buy in. Here we get inside the mind of the customer as a key element of the relationship strategy development. . How Do They Think? Once you have determined ‘Who matters?’’ by assessing their Level of Influence, you next want to get a sense of the individual. Once you have a better understanding of a company’s culture – as demonstrated by the aggregate behavior and perspectives of the individuals you engage w

Stakeholders 195

Stakeholders Decision-making Innovation Negotiation 195

SalesGlobe

APRIL 6, 2021

By Louis Greenstein – SalesGlobe. The New York Times ran a story recently about how supply chains between Asia and North America were disrupted by a COVID-related shipping container shortage. Early in the pandemic, freighters from China delivered hundreds of thousands of face masks to Africa before abruptly changing routes to meet unexpected demand in North America.

Supply Chain 85

Supply Chain Transportation Logistics Sales 85

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Flevy

APRIL 6, 2021

Market pressures, technological disruption, and process related challenges adversely affect organizational performance, and force the organizations to continuously refine, reduce costs, and perform better. Eventually, they start exploring the possibilities of implementing continuous process improvement or other innovation methodologies. Continuous Process Improvement (CPI) involves improving a product, service or process, either incrementally or revolutionally.

Innovation 59

Innovation Stakeholders Facilitation Prioritization 59

PandaDoc

APRIL 6, 2021

Electronic signatures are the cornerstone of any strong document workflow, but finding an excellent service provider can be difficult. There are a ton of options on the market today, and each one of them offers a slightly different set of features for potential customers. Today, we’re going to check out two e-signature software solutions that you might have heard about.

Software 52

Software Software Digitalization Small Business 52

PandaDoc

APRIL 6, 2021

Electronic signatures are the cornerstone of any strong document workflow, but finding an excellent service provider can be difficult. There are a ton of options on the market today, and each one of them offers a slightly different set of features for potential customers. Today, we’re going to check out two e-signature software solutions that you might have heard about.

Software 52

Software Software Digitalization Small Business 52

Zendesk

APRIL 6, 2021

The best support ticket is the one that’s never created. Instead of asking customer service reps to put out every fire, empower customers to find their own solutions whenever possible. When your company masters customer self-service, you make it easy for consumers to solve their own issues without having to send an email or make a call. You dramatically cut down on costs, increase live agent efficiency, and improve the overall experience for customers.

Internet 52

Internet Retail Innovation Digitalization 52

Aepiphanni

APRIL 6, 2021

Did you know that many companies have strong operational capabilities, but lack management that has the ability to truly solve problems? This was proven by a 2015 PwC study which revealed that only 8% of the study’s respondents are effective in leading strategic organizational transformation. This shows how having strategic leaders in every company is a must in today’s world.

Organization 52

Organization Brainstorming Leadership Innovation 52

SBI

APRIL 6, 2021

Sales Training: Why You May be Struggling to Deliver. By John Moore, The Collaborator. Are you struggling to deliver training that leads to positive, measurable outcomes? You are not alone. Most training fails to deliver long-term impact. The reasons vary, but when you boil them down to the core issues, the problems are often due to a lack of understanding around how people learn.

Sales Training 48

Sales Training Sales Construction CRM 48

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Account Management Skills

APRIL 6, 2021

This episode’s for you if you are looking to create more rapport with your clients and build trust. Dr Mark Goulston explains why empathy is so powerful and why people are afraid to empathise in business. He talked about how you can get your clients to trust you and you’ll be asking yourself are you a plus-er or a minus-er or a topper? I hope you enjoy the chat with Mark and come away with a few ideas for how you could perhaps empathise more with your clients.

Account Management 40

Account Management Management Meetings Client Relationships 40

SmartKarrot

APRIL 6, 2021

If you are a customer success leader who’s being forced to use a sales tool that wasn’t built for you in the first place, we get you. Leaders in a C-suite are uniquely positioned to further company-wide policies and strategies. CS teams are growing and need a good technical fit to give them the confidence to do better in their roles. In this blog, we will see why C-Suite Selling is important. how to sell your customer success tool to them.

Customer Success 18

Customer Success Software Software Decision-making 18

QYMATIX

APRIL 6, 2021

New Year – New Normal? What has changed in B2B sales due to the Corona crisis, and what should you know about it? Learn the four most essential insights from the crisis year here. The year 2020 was a turbulent year with many ups and downs that will go down in history and produced one thing above all: Change. A “new normal” (also: next-normal) was predicted early last year for the post-crisis period.

B2B 40

B2B Sales Digitalization Software 40

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met. Manage customer service team and technical support team to ensure high-quality interactions and timely resolutions to issues.

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

Advertisement

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings