Wed.Sep 27, 2023

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I Debated ChatGPT: 'Will AI Replace Human Salespeople?'

Hubspot Sales

I‘m late to the game on AI. Ever since the first time my phone had the audacity to autocorrect one of my texts, I’ve been pretty convinced that artificial intelligence is going to be humanity‘s downfall — so I’ve been reluctant to embrace resources like ChatGPT. But I‘ve hit a point recently where I realized that AI might be a little too sophisticated and ever-adapting for my holding out to make a difference.

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7 Signs You Might Be Doing Your Needs Analysis Wrong

The Center for Sales Strategy

It takes a lot of work to get a first meeting with a prospect. While connecting with a prospect and getting a meeting is a series of events and second chances, that’s not the case with your needs analysis or discovery meeting. The discovery meeting is your one chance to gather information critical to creating a proposal the prospect will be interested in purchasing.

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Subscription Management: What It Is & Why You Need It

Hubspot Sales

Picture this: You're a sales leader determined to drive revenue growth for your business. Excited about the potential of subscription-based offerings, you convince your team to launch a new subscription service. The initial response is promising, with customers signing up left and right. However, as the months go by, you start noticing cracks in the foundation.

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3 ways a CRM success plan can help you maximize ROI

Insightly

“I’m already paying enough for my CRM. Why should I pay extra for ongoing support?” It’s a fair question that many midsize companies ask when implementing their first or a new Customer Relationship Management system ( CRM ). At face value, an annual CRM support plan seems like an unnecessary expense that could be better allocated toward revenue-producing activities, such as this year’s marketing budget.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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How to Create a LinkedIn QR Code for Your LinkedIn Profile?

LinkedFusion

Did you know that you can increase your LinkedIn connections by scanning QR codes? The majority didn’t! It makes sense that since this feature is relatively new, many individuals were unaware of it. And as we’ll see further below, one of its primary applications involves meeting people offline and maintaining connections on LinkedIn. Imagine you want to connect with someone on LinkedIn while you are physically present at a networking event.

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3 ways a CRM success plan can help you maximize ROI

Insightly

“I’m already paying enough for my CRM. Why should I pay extra for ongoing support?” It’s a fair question that many midsize companies ask when implementing their first or a new Customer Relationship Management system ( CRM ). At face value, an annual CRM support plan seems like an unnecessary expense that could be better allocated toward revenue-producing activities, such as this year’s marketing budget.

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Five Best Practices for Your 2024 Sales Kickoff

Brooks Group

Energizing your team and focusing on the goals of the year ahead have never been more important. Your sales kickoff – that annual team get-together that is equal parts goal-setting and pep-rally – remains critical and relevant in an uncertain sales climate. There are two main reasons a sales kickoff is more important in 2024 than ever: changing buyer behavior and a tightening economy.

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Customer Intent: Elusive, but Not Impossible to Obtain

Strategic Communications

C ustomer or buyer intent refers to the motivations that drive consumer behaviors—not simply what they want, but why they want it. The ability to discern the whys behind the whats is obviously important to marketers. The more they can understand the motivations of their customers, the better they will be able to produce the goods and services that best meet their needs and effectively communicate the right points to compel the desired action—a sale.

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Release Notes – September 27,2023

Apptivo

Our commitment to delivering top-notch software is unwavering. We understand that every piece of code can have its quirks, and we’re dedicated to continuously enhancing your experience. That’s why we’re excited to share our latest round of bug fixes with you. Case Extended App The custom Function Date field doesn’t populate when the “Display As” Type is set to “Years Months” When opting to convert to another Case Extended app, the “CreateR

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Customer Story: GrabCad

Help Scout

See how GrabCad uses Help Scout to create a memorable customer experience and build long-term relationships with nearly 4 million designers, engineers, and manufacturers.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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PartnerHero acquires ElevateCX, a leading customer experience community and events series

Customer Think

The acquisition further cements PartnerHero’s reputation as a leader in CX thought leadership and innovation

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Beyond the Finish Line: Where the Magic Happens

Farland Group

Most people and businesses are event driven. The excitement of getting started on something new, culminating with an event – where all the hard work will be recognized (new product rollouts, new client engagements, successful case studies, etc.) – is what many business leaders live for. In watching elite athletes, however, the exceptional do not sit on the finish line.

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Why Your Company Should Harness Unstructured Data

ReviewTrackers

Using unstructured data, companies can gain valuable insights essential to improving their brand, products, services, and customer experience.

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Strategic Evolution and the Path to Organizational Growth

AchieveIt

If you think good talent is expensive, just wait until you see the price point for having bad talent on your team. Adding the right people to your organization is one of the three key tenets for success. As a multi-stage investor, Mark Flickinger , General Partner and COO at BIP Ventures has seen his fair share of successes (and failures), and he offers a deep understanding of the simple factors that can cause your company to reach the stars or stay on the ground.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.