Sat.Dec 16, 2023 - Fri.Dec 22, 2023

article thumbnail

4-Phase Guide to the Strategic Planning Process

OnStrategyHQ

The Strategic Planning Process in 4 Steps To help you throughout our strategic planning framework, we have created a how-to guide on the basics of a strategic plan, which we will take you through step-by-step. Free Strategic Planning Guide What is Strategic Planning? Strategic Planning is when organizations define a bold vision and create a plan with objectives and goals to reach that future.

article thumbnail

Navigating the Uncharted: A Reflection on 2023 and Strategic Planning for 2024

CMOE

As 2023 comes to a close, it is the perfect time to reflect on lessons we’ve learned throughout the year and plan for 2024’s uncertainties. Maybe your strategy was successful, and perhaps it didn’t pan out, but you certainly faced unexpected challenges and victories that you didn’t plan for. From industry shifts to policy changes to personal triumphs, each experience provides valuable insights, and the agility of navigating these experiences and challenges shows both the need to adapt your

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Strategic Alliance Partner Selection

Peter Simoons

Identifying the right partner is crucial for the success of any strategic alliance. The process, however, can be complex. So, where do you begin? The initial step involves understanding your strategic rationale and the value proposition of the alliance. Once you’ve done this, you can embark on the partner selection journey. If you’re starting without a specific partner in mind, your first task will be to compile a list of potential candidates, but what criteria should you use?

article thumbnail

How the Experts Set SMART Goals and KPIs

Envisio

As a local government leader or inspired public sector official, you’ve got ideas–big ones. And in a professional setting, big ideas often end up as grand, overarching organizational strategies or initiatives…we love those! But identifying your strategic priorities, and aligning your leadership and key stakeholders behind them, is just the beginning.

article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

Building a Business Case for Strategic Planning Software

ClearPoint Strategy

Learn how to build a business case for strategic planning software. Discover strategies to convince stakeholders of the value and ROI of this investment.

Software 100
article thumbnail

The Upside of Churn: Why Losing Customers Can Be a Good Thing

Account Manager Tips

Think losing clients is bad for business? Think again! Find out how strategic customer churn can be a game-changer for your business growth.

More Trending

article thumbnail

Is your ego stopping you from making a sale?

Software Sales Guru

Is your ego stopping you from making a sale? One of the key tenets of my Sales Star Coaching Model is that a person’s current beliefs dictate the outcomes they will achieve. The idea is that the belief (sales = pitching) causes a person to act a certain way (lead with a pitch) and to get a certain result (buyers are not forthcoming because they. Read more The post Is your ego stopping you from making a sale?

Sales 130
article thumbnail

10 Best Survey Apps of 2023: Hear From Your Audience

Nutshell

Surveys are a fantastic way to gather unique data from your customers. But you already know that, right? If you’ve come to this page, it’s probably because you want to conduct an online survey, but you haven’t found the right survey tool yet. With so many options available, it’s easy to feel overwhelmed. That’s why we’ve done the heavy lifting for you and gathered 10 of the best survey apps for businesses.

CRM 126
article thumbnail

The Upside of Churn: Why Losing Customers Can Be a Good Thing

Account Manager Tips

Think losing clients is bad for business? Think again! Find out how strategic customer churn can be a game-changer for your business growth.

article thumbnail

3 Top Sales Trends to Watch for in 2024

Sales Readiness Group

The sales landscape constantly evolves, shaped by technological advancements, shifting customer expectations, and a highly competitive marketplace. As we approach 2024, three significant trends are emerging, poised to redefine how sales teams operate and drive business growth.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

The Impact of LLMs on Enhancing Customer Experiences

Customer Think

In the realm of artificial intelligence (AI), Large Language Models (LLMs) have emerged as game-changers, wielding a profound impact on how businesses interact with and enhance the experiences of their customers. From personalized interactions to advanced language understanding, the capabilities of LLMs are reshaping the customer experience landscape.

article thumbnail

Top 10 Sales Resources of 2023

RAIN Group

2023 has seen sellers and sales organizations adapting to longer sales cycles and more deals lost to no decision. More than ever, sellers were challenged to be resilient while maintaining a tight focus on value, building relationships, and being responsive to buyers’ changing needs. Sales managers had to be proactive in supporting and coaching their teams.

Sales 108
article thumbnail

6 Sales Performance Metrics that Drive Revenue

Brooks Group

In the dynamic world of sales, where every decision can make or break a deal, harnessing the power of data is critical. As a sales leader or sales manager, your ability to navigate the complex terrain of market trends, team performance, and individual contributions hinges on a crucial tool—sales metrics. Recently, Michelle Richardson , Vice President of Sales Performance Research at The Brooks Group, spoke with Alice Heiman , Chief Sales Energizer and host of the Sales Talk for CEOs podcast, abo

Sales 92
article thumbnail

12 Expert Tips for Starting 2024 Strong

The Center for Sales Strategy

A new year brings new opportunities and a chance to set the foundation for sales success in 2024. With fresh perspectives and renewed motivation, sales teams have the potential to accomplish great things. By learning from the wisdom of experienced professionals, managers and salespeople can map out a plan to thrive in the months ahead. This year, let's challenge ourselves to implement impactful sales strategies and adopt empowering mindsets.

article thumbnail

1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

article thumbnail

How Gmail Display Images Affect Email Tracking (And What to Do Instead)

Hubspot Sales

When sending emails for my business, I like to track my messages using an invisible image with a tracking pixel. This helps me know who has opened the email, what device they used, and where they’re located. But sometimes Gmail display images don’t work, interfering with the tracking process. What do you do then? Today, I’ll get into what Gmail display images are, how they affect your email tracking, alternate ways to track emails, and what to do if your display images aren’t working.

article thumbnail

Synthetic Customer or Personas – Which One Should You Use?

Customer Think

Over the years, I’ve written a lot about customer understanding. Even wrote a book on it. In those writings, I’ve said that there are three ways to achieve customer understanding: listen (feedback, data), characterize (personas), and empathize (journey maps).

94
article thumbnail

Nutshell’s Wrapping Up 2023

Nutshell

It’s the time of year when many of us spend time in reflection, thanksgiving, and preparation for the 365 days that lie ahead. This year was a busy one at Nutshell: we rolled out several big updates and enhancements to the CRM you know and love, celebrated one year of partnership with WebFX , and welcomed new people to our team who are shaping our future.

CRM 71
article thumbnail

Supercharge Your Sales Game: How AI is Fueling Effective Prospecting

The Center for Sales Strategy

Prospecting. It's the cornerstone of a thriving sales pipeline, yet it can feel like sifting gold from sand. But what if a powerful ally could streamline your efforts and uncover hidden gems you'd never see alone? Enter Artificial Intelligence (AI), the technological revolution transforming the sales landscape.

article thumbnail

How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

article thumbnail

Christmas Countdown: December 23

Arpedio

December 23 What are the essential prerequisites a sales team must meet before a company should consider scaling their sales force? Ensure your sales team has mastered the art of elf-like efficiency, can navigate a global market like Santa's sleigh, and possesses the jolly charisma to sell snow to a snowman Ensure that your team is proficient in product knowledge, sales processes, market understanding, and effective selling techniques A sales team must first learn to communicate as fluently as r

article thumbnail

10 Innovative Technologies Transforming Customer Experience in 2024

Customer Think

Today, everyone and everything is a part of the digital revolution. Even the smallest technology is labeled “game-changing” or “next-level.” As such, you never really know which technologies are actually useful and will help you transform customer experiences and which ones are simply a fad.

article thumbnail

10+ Best Survey Apps of 2023: Hear From Your Audience

Nutshell

Surveys are a fantastic way to gather unique data from your customers. But you already know that, right? If you’ve come to this page, it’s probably because you want to conduct an online survey, but you haven’t found the right survey tool yet. With so many options available, it’s easy to feel overwhelmed. That’s why we’ve done the heavy lifting for you and gathered 11 of the best survey apps for businesses.

CRM 62
article thumbnail

The Team Equation: Looking at Current Team Strengths to Guide New Hire Decisions

The Center for Sales Strategy

A spot opens up on the sales team and the hiring manager needs to fill it. Fast. They look over their talent bank, find a few candidates, look over their Sales Talent Assessments, and decide who has the sales talents they need. One is available. Hired. That’s it but for the onboarding, right? Unfortunately, no. Finding new talent for a sales team involves more than just finding a talented person who wants the job.

Banking 80
article thumbnail

Negotiate Larger Deals More Quickly

What if there was a better method of changing the conversation with your customer from delivering pricing to delivering value solutions? A method that would help keep you in control, manage the uncertainty, and close larger deals more quickly for you and your company? There is.

article thumbnail

Transform Your Meeting Scheduling Process with Link2calendar

ACT

We know that booking meetings with prospects can be a time-consuming ordeal. The back-and-forth emails to find a mutually convenient time can quickly drain your productivity. That’s why scheduling tools like Link2calendar have gained immense popularity, offering a variety of benefits to streamline the process. Here’s why Link2calendar should be your go-to scheduling tool: Empower Your Workday with Automated Scheduling and Notifications Transform your workday with the seamless integra

article thumbnail

How Target, Kohl’s And Others Are Breaking The Shopper ‘Bracket’ Habit

Customer Think

This holiday season, an increasing share of gift givers are shopping with the phrase “you shouldn’t have” in mind. Four in 10 consumers said they expect to bring at least one gift back to retailers this holiday season, according to a report in Chain Store Age.

Retail 75
article thumbnail

Nutshell’s Wrapping Up 2023

Nutshell

It’s the time of year when many of us spend time in reflection, thanksgiving, and preparation for the 365 days that lie ahead. This year was a busy one at Nutshell: we rolled out several big updates and enhancements to the CRM you know and love, celebrated one year of partnership with WebFX , and welcomed new people to our team who are shaping our future.

CRM 62
article thumbnail

Christmas Countdown: December 22

Arpedio

December 22 What was one of the key benefits that GUBI experienced after implementing ARPEDIO? A unified sales approach based on data rather than gut-feeling The office became a hotspot for magical sleigh rides Sales teams gained the power to teleport themselves to the North Pole simply by yelling “Merry Christmas” First name Last name Company Work email By submitting this form I agree to ARPEDIO's privacy policy and to receive marketing communications regarding products, services and events.

article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

2024: The year that supercharges revenue teams

Showpad

As 2023 draws to a close, we find ourselves at the precipice of an exciting year in the world of sales, enablement, and marketing. With the ever-evolving landscape and heightened customer expectations, staying ahead of the curve is crucial for businesses to thrive. Let’s explore the key trends that will shape the trajectory of revenue teams in 2024. 1.

CRM 52
article thumbnail

The Link Between Sales and Customer Experience

Customer Think

Customer service and customer experience (CX) are more than what happens after the sale. It’s not just a department to call when there is a problem. It actually begins long before a customer ever makes a purchase.

article thumbnail

Gap Analysis Explained: What is a Gap Analysis + Why Your Strategic Plan Needs One

OnStrategyHQ

Gap Analysis Defined: What is a gap analysis? A gap analysis examines the key gaps in your organization’s current state – like capability , resources , or talent – that you need to overcome to achieve your desired future state. A gap analysis is designed to help you identify what core competencies, resources, or capabilities you need to achieve your bold vision of the future.

article thumbnail

Understanding Annual Recurring Revenue (ARR)

Arpedio

In the world of subscription-based business models , Annual Recurring Revenue ( ARR ) is a crucial metric that represents the revenue a company can expect to receive from its customers on a yearly basis. ARR plays a vital role in assessing the financial health and predicting the growth potential of a business. ARR is not solely based on the number of customers, but also takes into account the amount of revenue each customer generates annually.

article thumbnail

Contact vs. Company Intent Signal Data

Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs. This infographic unpacks the advantages of both contact and company data and gives details about how B2B marketers can benefit from both.