Sat.Aug 27, 2022 - Fri.Sep 02, 2022

9 Advanced Concepts for Ultimate Key Account Management Success


Key account management is a journey and along the way, key account managers (KAMs) are expected to develop and grow throughout their careers continually. KAMs need to always strive to ascend through the levels of the KAM Maturity Model to the fifth and most proficient stage.


Best Ways to Stand Out From Competitors When They’re All the Same

Account Manager Tips

"You're too expensive" or "I can get more, for less, somewhere else" Ever heard that before? That's because most businesses blend in, not stick out. Even when they do deliver something innovative, it's not for long. Competitors catch up fast.


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How to create team alignment and why it's critical in 2022

SME Strategy

Words: 846. Reading time: 3 mins. Leadership culture communication team development team alignment


Prepare For Economic Change: Use Your SKO To Invest In Your Salespeople

Force Management

Your sales kickoff is a crucial tool for maximizing your sales team's potential. As the economy shifts, leaders are looking to increase efficiency in critical areas to hit their revenue goals. Sales Leadership Sales Kickoff Economic Change


Content Creation & Curation: The Missing Link Between Sales & Marketing

Speaker: Pam Didner - B2B and Tech Marketing Consultant

Content plays a vital role in creating a symbiotic –– and successful –– relationship and alignment between your sales and marketing teams. Join Pam Didner to learn how to create and curate great content to support your sales and revenue goals!

Adaptive Innovation Ecosystem Strategy


When new technologies and competitors disrupt markets , numerous organizations struggle to keep up using arcane Business Models, strategies, technologies, and practices. Most likely reason is that they are inadequately prepared to develop new products and services amidst uncertainty.


Marketing Continuing Professional Development (CPD) – The power of reflection?

Red Star Kim

Once a year I have to produce four reflective learning statements for the Chartered Institute of Marketing (CIM) in order to maintain my Chartered Marketer status as a Fellow of CIM. Each year I put off this exercise until the last minute. Yet I always emerge from the process feeling energised.


More Trending

How to Integrate Social Media Into Your Sales Strategy

Engage Selling

???????????? Discover how to integrate social media into your sales strategy. Sales VPs ask me all the time whether sellers should utilize social media. And they ask that skeptically because … Read More.


Develop Dissatisfaction to the Point of Action

Software Sales Guru

Develop Dissatisfaction to the Point of Action There are endless reasons why a potential buyer may be looking for a new software solution, but it usually involves some level of dissatisfaction with the current solution. Unfortunately, dissatisfaction alone is not enough to close a sale.


Customers Win, Suppliers Win With Gus Maikish And Noel Capon

The SAMA Podcast

When customers win, suppliers win. But what does that mean in pratice?


Be Indispensable to Protect Your Job in a Volatile Economy

Sales Gravy

If you want to succeed at any job, make yourself invaluable. Go the extra mile; make them never be able to imagine what life without you there would be like. Ross Mathews Selling in a crisis is tough. Losing your job during an economic downturn is worse. Now more than ever, you need your income.


New Ways to Reach, Influence, and Close More Deals with Intent Data

Speaker: Ardath Albee, B2B Marketing Strategist and CEO of Marketing Interactions

Acting on intent data when applied to buyer context can be a game-changer for gaining attention by increasing relevance, which drives purposeful engagement toward purchase. But all intent data is not the same. In this webinar, learn the difference between interest and intent, and the best ways to use the right data.

The Wrong Sales Structure Compromises Performance

The Center for Sales Strategy

Strong sales leaders often think about how to have better business outcomes in their organizations. And while thinking about ways to improve sales performance, the idea of changing the sales structure has likely come to mind. It may seem overwhelming, and you may be wondering where to start.


Using Criticism to Maximize Sales

Engage Selling

If you want to maximize sales, use criticism! You’ve probably had to deal with professional criticism at some point (or often) in your sales career. In such a fast-paced, high-pressure … Read More. The post Using Criticism to Maximize Sales first appeared on Colleen Francis - The Sales Leader.


How Continuous Improvement Software Keeps CI Projects Organized


Organizations striving to reach operational excellence through continuous improvement engage in many individual projects to achieve this goal.


6 CX Spirit Animals for Today’s CX Imperative of Trust

Customer Think

A CX spirit animal is a meme, or semi-humorous symbol or characterization of what it feels like to be in a CX role. For example, the ongoing pressure to increase response rates in a Voice of the Customer role feels like an owl: “Whooo can take my survey?”


The Essential Guide to the Buying Experience of the Future

The ultimate value proposition is an impactful buying experience that guides people to the best possible decision. But how do you prepare your sales teams to do that? Read "The Essential Guide to the Buying Experience of the Future" to find out how to empower your customer-facing teams and thrive in modern selling environments.

The Wrong Sales Structure Comprises Performance

The Center for Sales Strategy

Strong sales leaders often think about how to have better business outcomes in their organizations. And while thinking about ways to improve sales performance, the idea of changing the sales structure has likely come to mind. It may seem overwhelming, and you may be wondering where to start.


How to Motivate Your Sales Team to Prospect in a Down Economy

Sales Readiness Group

It’s easy for sales professionals to get frustrated and lose motivation when selling into a slowing economy.


5 Steps for Value Creation in the Annual Planning Process

SBI Growth

SBI research and Growth Forum discussions indicate that CEOs and their leadership teams tend to hedge their bets during uncertain times. But we have seen from high-performing companies that they take a focused approach to value creation.


Preparing your customer experience for the retail high season

Customer Think

Here are tips for eCommerce owners on meeting your customer’s expectations for CX Now is the time to prepare your customer experience for the retail high season. You may be wondering what you can do to get ready. Let’s look at ways to prepare your business for the retail high season!


Roadblocks to Delivering a Competitive Buying Experience

Why are buyer-facing teams struggling and what can be done about it? Bigtincan teamed up with Heinz Marketing in a recent research study to discover the roadblocks revenue-generating teams encounter in preparing buyer-facing teams for today’s market. Click here to learn what you can do today to prepare!

How to Listen for Talent When You're Interviewing Salespeople

The Center for Sales Strategy

In a tight job market, finding candidates, qualifying them, conducting interviews, and hiring are all rushed and stressful.


A+ integrations


Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Yext User History. Yext User History (Support) reveals a requester’s journey through your Yext Search experiences–up until and after case creation.


How to seal the deal in a matter of days


Closing a deal is definitely the most challenging and demanding part of sales negotiations with the customer. All the previous steps lose their significance once finalizing the deal is postponed or canceled.


Business Process Optimisation: How to Maximize Workflow Efficiency Like a Pro

Customer Think

Every business has set processes, whether they know it or not. Signavio found that 62% of businesses have up to 25% of their processes modelled formally, while only 2% have modelled them all.


Connecting the Consultative Experience

Many B2B businesses have come to believe that there is an asymmetric relationship between the company and its buyers. But what research has discovered is that many of today’s B2B buyers are NOT empowered and they have little interest in being so. Download the eBook to find out why.

Is It Better to Acquire or Develop Talent?


Figuring out how to develop the right talent in an organization and assemble the right team can be a complicated equation. Each role may require different competencies, behaviors, and skill sets to truly drive success. In today’s market, many companies opt to promote from within the company.


How to Be Charismatic: The 9 Habits of Insanely Likable People


Whether working in sales or support, the best reps know how to be charismatic. When these team members walk into a meeting or join a call, they immediately put customers at ease with their conversational tone and genuine demeanor.


Aepiphanni Business Consulting Earns Their First Review on Clutch


Aepiphanni Business Consulting has helped small and medium enterprises to find a foothold in their relative industries and transform into businesses with high operational efficiency.


What The Private Sector Can Teach Government About Customer Experience

Customer Think

Government entities aren’t exactly known for their customer experience (CX) focus—we all know the dread of going to the Department of Motor Vehicles (DMV). But to be fair, government agencies haven’t really needed to care.


The Definitive Guide to the Top 4 Sales Enablement Metrics

See what metrics matter to increase productivity and revenue and your organization. This guide will help you stay data-driven while avoiding data overload.

How to Succeed at Applying DISC in Sales [PODCAST]

Sandler Training

Learn how to use DISC behavioral styles in your sales strategy to maximize your results. The post How to Succeed at Applying DISC in Sales [PODCAST] appeared first on Sandler Training.


Video Blog: Change Management Best Practices


Change Management Best Practices. Gail Wright . Hi my name is Gail Wright, and I am a consultant with SalesGlobe. And I have with me today my friend and former colleague, Allison Tignor, who is a change management consultant.


Fly’s Friday Five: Leading a Wide Spectrum of Followers

Brooks Group

Today, I’m going to be talking about leadership. I’m going to bring it back to sales leadership, but I’m going to start with some broader topics. The seeds for this were in a book I recently read, called Hearts Touched with Fire: How Great Leaders are Made by David Gergen.


Bridging the Gap between What’s Said and What’s Heard

Customer Think

I used to assume that what I hear someone say is an accurate interpretation of what they mean. My assumption was wrong; what I think I hear (the words, the meaning) has a good chance of being inaccurate, regardless of my intent to listen carefully. But it’s not my fault.


The 5 Stages of Account-Based Marketing — and How to Win Them All

Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.