Red Star Kim

FEBRUARY 14, 2023

To better influence senior stakeholders and also support junior levels coming through How are M&BD roles changing? What do fee-earners expect from M&BD? Video) (kimtasso.com) Ask WHY questions Always prioritise 5:1 appreciation versus criticism!

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Account Manager Tips

AUGUST 14, 2022

Emotional intelligence 6. Leadership 7. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations. That's why emotional intelligence is an essential skill. Related courses: Empathy & Emotional Intelligence at Work. Creativity 2. Persuasion 3.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Red Star Kim

MARCH 1, 2024

At the recent Training – PM Forum on “ Buy-in, engagement and stakeholder management ” workshop we welcomed executive and manager delegates from legal and accountancy firms as well as a delegate from Poland. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

NOVEMBER 2, 2022

Consider the change process from the individual’s (emotional) and organisation’s (rational) perspectives and consider the behaviour changes required. Plan the change process carefully – including stakeholder communication at every stage. Flex your leadership style to encourage collaboration- shift from push to pull communications.

Communication 130

Communication Management Stakeholders Emotional Intelligence 130

Red Star Kim

OCTOBER 18, 2022

It also highlights two key models – for which there are assessments – on which to base leadership and organizational transformation. The core message of the book is the need to move away from a “command and control” model of management towards a more collaborative and inclusive style of people leadership. These are shown below.

Organization 130

Organization Innovation Leadership Management 130

Cosawi

FEBRUARY 22, 2023

KAM Leader Series: Shaping Innovative Solutions By Dominique Côté Co-authored by Tania Lennon, Global Space Lead, Talent Assessment and Leadership at ZS and Dominique Côté, CEO and Founder, Cosawi and Principal, The Summit Group SAMA is proud to offer this 3rd article in the 4-part series on the importance of SAM / KAM leadership.

Innovation 52

Innovation Leadership Emotional Intelligence Stakeholders 52

Hubspot Sales

APRIL 4, 2023

Common Interview Questions for Consultants Fit Questions Leadership Questions Industry Questions Experience and Background Questions Conflict Resolution Questions Fit Questions for Consultants 1. Leadership Questions for Consultants 5. What is your leadership style? Tell me about yourself.

Supply Chain 103

Supply Chain Leadership Construction Artificial Intelligence 103

Arpedio

OCTOBER 17, 2023

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. Relationship Mapping & Org Chart Manage internal and external relationships with key stakeholders.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

SmartKarrot

FEBRUARY 10, 2023

Role: VP of Customer Success Location: Shakopee, MN, United States Organization: Entrust As a VP of Customer Success you’ll determine, persuade, and coordinate stakeholders on customer priorities. Use facilitation and industry knowledge to bring stakeholders together within the client to help them visualise and align goals/metrics.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Facilitation 19

Hubspot Sales

APRIL 13, 2022

If you're looking to strengthen your emotional intelligence with your prospects and leads, this is the way to do it. Taking on this extra responsibility can help your career as well by giving you leadership experience and showing your higher ups that you're a true team player. Commit to mentoring new reps. Grow your network.

Emotional Intelligence 87

Emotional Intelligence CRM Meetings Publishing 87

Janek Performance Group: Account Planning

JULY 13, 2021

A strategic account manager works at cultivating relationships with the stakeholders of their accounts portfolio. Interpersonal skills and social/emotional intelligence are also a given. This is something that will require the most monitoring by leadership. They monitor the situation of each client.

Account Management 52

Account Management Management Account Planning Interpersonal Skills 52

CMOE

MAY 29, 2019

Many years ago, one of my mentors, Professor Harry Levinson of Harvard Business School said, “Make no mistake about it: coaching is one of the most uncomfortable, mishandled, and avoided of all leadership responsibilities.”. Use your emotional intelligence, consider the coachee’s needs, and convey support in your own way.

Emotional Intelligence 40

Emotional Intelligence Construction Decision-making Stakeholders 40

SuperOffice

FEBRUARY 1, 2021

Prospects might not get approval from stakeholders, or have to pitch your product or service to multiple decision-makers on their team. How do you plan on pitching this to your stakeholders? Other things – like leadership and communication – are the things sales reps think they need more than curiosity.

Sales 62

Sales Decision-making Emotional Intelligence Stakeholders 62

CMOE

MARCH 31, 2023

How the team works together determines the ability of the team, department, and organization to deliver results and create value for all stakeholders. Display empathy—an essential element of emotional intelligence —to connect with team members and ensure you take the time to understand their viewpoints.

Brainstorming 52

Brainstorming Emotional Intelligence Decision-making Communication 52