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The Kraljic Matrix

Flevy

The procurement function in most organizations deserves more attention than it gets. Most executives associated with procurement lack the competencies and perspectives required to identify gaps and effectively manage the function. What’s needed in this era is an inclusive, long-term purchasing and supply management strategy.

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How to pitch to procurement, with Jessica Bowler and Iris Gatzweiler

Account Management Skills

I spoke to Jessica Bowler and Iris Gatzweiler , two senior procurement clients who shared some insights into the pitching process. Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. Welcome to Episode 54. So welcome Iris and Jess. Wonderful, Jess.

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5 ways to create better employee experiences in healthcare

Zendesk

Organizations want to deploy internal help desks to increase employee productivity (79 percent), automate business processes (73 percent), and help internal departments manage requests (68 percent). By streamlining processes that facilitate collaboration, healthcare organizations can reduce frustration, increase productivity, and save money.

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Requisition vs. invoice: Spotting the differences

PandaDoc

A requisition is a formal request that an employee or department makes to purchase goods or services from an external supplier. Typically including details such as the description of the items requested, the quantity needed, and any relevant specifications, a requisition purchase order must be approved by a manager before consent is granted.

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Selling to the C-Suite: Strategies for Reaching Executive Decision Makers

Brooks Group

Gone are the days when you could simply sell to a mid-level manager. By accessing this level, you position your solution more strategically and reduce the risk of being viewed as just another vendor or commodity supplier. Identify contacts in your network who may be able to make introductions and facilitate meetings. The result?

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How Project N95 streamlined its volunteer-staffed support using Zendesk

Zendesk

As we enter year two of “life after coronavirus,” procuring proper personal protective equipment (PPE) can be just as difficult as it was in the early days of the pandemic. People don’t know what’s legit, and they don’t know which suppliers are legit,” Anne Miller, executive director of Project N95 told the NYT.

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Understanding Account-Based Marketing: A Podcast Interview with Bev Burgess, Founder and Managing Principal, Inflexion Group

Farland Group

We realize that’s beyond marketing—it’s marketing, it’s sales and account management, it’s customer success, and it’s your executives, all working together to focus on those accounts. In sales, we’ve seen account management—putting senior people on your top customers. Do you think that’s part of the issue-based focus?