Strategic Account Management Association

DECEMBER 3, 2020

Shifting from focus on shareholder value only to stakeholder value as well – and a broadening understanding of what stakeholder value means. If you’re accumulating data on your customers and even your customers’ customers, how are you using it to develop insights that lead to innovative value propositions?

Co-Creation 987

Co-Creation Value Proposition Account Management Suppliers 987

Mercuri International

MARCH 8, 2022

Beginning in the 1990s, models were introduced to manage companies based on long-term shareholder value, rather than short-term ratios. However, the power of digitalization is also in the hands of customers, and they are now able to require that you as a supplier demonstrate in similar detail how your solutions will benefit them.

Suppliers 52

Suppliers Shareholders Value Proposition Innovation 52

Apptivo

APRIL 27, 2022

Improve supplier negotiations backed by analytics. These help companies quickly and cost-effectively come up with new innovative products and services.It This gives the organization more room to focus on innovations. Overall, an ERP improves the organization performance, workflows, innovation and creativity.

Supply Chain 98

Supply Chain Procurement Manufacturing Logistics 98

Jermaine Edwards

NOVEMBER 25, 2021

The approach you take to managing stakeholders will also be guided by the history with the customer, their business size, their willingness to embrace innovation in their business, their appetite for growth and the project you are working on. Therefore a business should seek to create value for all stakeholders, not just shareholders.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Arpedio

NOVEMBER 22, 2023

Stakeholders can include a wide range of individuals, groups, or organizations, such as customers, suppliers, employees, shareholders, government agencies, and communities. Stakeholder mapping can inform and shape organizational goals, improving customer satisfaction, fostering innovation, and driving long-term sustainability.

Stakeholders 52

Stakeholders Decision-making Innovation Business Growth 52

SuperOffice

FEBRUARY 28, 2021

Unfortunately, this style of marketing fails to capture all the key buying factors due to the explosion of product choices, digital channels, and innovative technologies. McKinsey also found companies that prioritized customer experience achieved three times the shareholder returns than companies that did not. Supplier selection.

Marketing 55

Marketing Decision-making Profitability Customer Experience 55

Zendesk

MARCH 24, 2023

And even before goods go into full production, AI can help train robots to work more efficiently—a process that BMW innovated with NVIDIA through its virtual factory. Yet as with everything discussed so far, CX too is ripe for AI innovation. The second is ESG where AI serves as a crucial gateway to better performance.

Supply Chain 98

Supply Chain Manufacturing Shareholders Logistics 98