internal-help-desk hr-help-desk-software 
Zendesk
MAY 5, 2022
Internal service for employees is just like customer service. Having a process for handling internal questions is one thing you can do to improve the employee experience at a time when workers are increasingly dissatisfied at work. Internal requests from corporate employees increased 31 percent last year. Table of contents.
Zendesk
OCTOBER 25, 2023
AI for employee experience means leveraging artificial intelligence technology to improve all aspects of the employee journey, including onboarding, performance, development, support from internal service teams, and access to information to perform daily tasks. Here are a few examples of tools that help employees excel.
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Zendesk
MARCH 4, 2021
Good news: In our recent CX Trends report , we identified key guidance for HR teams to make decisions and promote the best possible experience for employees. What is an internal help desk? Many of the tech decision makers are folding internal help desks into their accelerated digital plans.
Zendesk
NOVEMBER 16, 2023
A workforce planning template is a guide that helps a business align its workforce with future goals and objectives. These templates can help with retirement planning initiatives, identify individual and departmental skill gaps, and shine a light on customer service metrics. What is a workforce planning template? Download template 3.
Zendesk
APRIL 26, 2021
Customer data is often scattered across an increasing number of siloed systems, so many agents have to toggle between different tools, software, and spreadsheets to reference the information they need or can’t find it at all. This also matters for your employees—your internal customers. Eliminating data silos with Amazon AppFlow.
Zendesk
SEPTEMBER 22, 2022
In the past, workplace communication was a cacophony of “as per my last email,” incessant phone calls, and colleagues popping by your desk for a quick chat. On the other side of the conversation, customers aren’t forced to hop between their Slack DMs, their myriad workplace apps, and their email inbox to get the help they need.
PandaDoc
OCTOBER 13, 2022
With over 100,000 loyal corporate users globally, the CRM helps sales teams to excel at their work and convert more leads. Lastly, before we begin our comparison, it’s important to highlight that we speak from experience here: The integration between Pipedrive and PandaDoc helps teams to align, finalize and sign documents much faster.
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