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How BrewDog Successfully Delivered a Customer-Centric Approach During Uncertain Times

Freshworks

Owners James Watt and Martin Dickie created Equity for Punks, a financing model that gave shareholders discounts and other perks. In the last decade, the number of shareholders has grown to around 100 times that number (more than 130,000 Equity Punks). In our interview, Emma DeSena explains that these aren’t your average shareholders.

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3 CRM Models and How They Improve Customer Profitability

Insightly

Remember — retaining customers is significantly cheaper than onboarding new ones. Value proposition development: Now you’ve gathered as much data as possible about your customers and aligned all stakeholders, you can establish and create value propositions for each segment. Multichannel Integration. Performance Assessment.

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56 Strategic Objective Examples for Your Company to Copy

ClearPoint Strategy

Examples of strategic goals for this perspective include: Grow shareholder value : The top goal of your organization may be to increase the value of your organization for your shareholders, stakeholders, or owners. Value can be defined in many ways, so this would need to be clearly defined. Operational Excellence.

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How to lead a client services team in an award winning digital marketing agency, with Beth Sharma

Account Management Skills

So we do that in a number of ways, starting from onboarding, we run these things called immersion sessions. What’s changed in your industry, and just again, trying to take a holistic view, at all stages of the journey, really, but especially getting a really solid foundation in onboarding. If that analogy makes sense.