2018 Account Management Acquisition Management 
Account Management Skills
AUGUST 24, 2021
In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.
Miller Heiman Group
APRIL 2, 2019
Managing a strategic account is a complicated balancing act. But to achieve long-term success with a strategic account, the customer needs to view you as a trusted partner, which means you need to constantly set yourself apart from the competition by helping your customer achieve their long-term goals. Focus on post-sale.
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Red Star Kim
FEBRUARY 15, 2024
MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. The terms (e.g. Coaching Coaching is about goal achievement, behavioural change and improved performance.
SBI
SEPTEMBER 5, 2019
Bigtincan Takes Aim at Revenue Enablement with AsdeqLabs Acquisition. The acquisition of AsdeqLabs expands Bigtincan’s capabilities in sales enablement as well as the growing field of revenue enablement across the enterprise. It’s an honor to have this vision shared through the wider industry via this acquisition.”.
Planview
DECEMBER 19, 2018
Today is an exciting day for the Spigit business and all the customers we serve, as we announce that Spigit has agreed to be acquired by Planview , the global leader in work and resource management (WRM). This acquisition is a significant milestone for Spigit, as it brings additional scale and resources to this mission.
Hubspot Sales
SEPTEMBER 3, 2020
Sales metrics like customer acquisition cost (CAC), lifetime value (LTV), total revenue, annual recurring revenue (ARR), and churn rate are some of the most notable metrics you'll track. However, in 2018, the company reported an annual revenue of $15.8 These metrics help you see your sales strategy as a bigger picture.
SBI Growth
JANUARY 21, 2019
Growth in Customer Success positions in 2018 was more than 80% above 2017 levels. Investment by B2B firms into a Customer Success function continues to outpace all other roles. Leadership continues to place their confidence and budget into Customer Success.
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