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Book review: Influential Internal Communication by Jenni Field

Red Star Kim

It notes that employees have a different relationship with the organization from customers. The author’s definition: ”Internal communication includes everything that gets said and shared inside an organization. And that sometimes fixing the symptoms can help – which she argues can work for a couple of years in most organizations.

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Diversity & Inclusion at Help Scout: 2018 Update

Help Scout

While we still had room for improvement in many areas, we were proud to share our results along with our strategies and learnings as a way to hold ourselves accountable, to add meaningful dialogue to what’s happening around diversity and inclusion work, and to demonstrate our company’s dedication to doing better. The results are in.

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Building Your Learning Culture to Retain Top Talent

CMOE

Some want to follow their passions or find a role that allows them more flexibility for remote work. Is your organization concerned about losing talent or being able to fill key roles? Does this sound familiar? Many people have said that it’s not a job that a person leaves, it’s a manager. Change That Can Improve Performance.

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Why now is the time for sales enablement directors to double down

Showpad

But now sales enablement professionals must work in overdrive to not only support sellers across their organizations, but do so while navigating the pitfalls of remote work and a rapidly changing business landscape. In fact, only 53% of sales reps hit their quotas in 2018, according to a report from ASLAN.

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Science-based targets are the key to sustainable business

Zendesk

In 2017, over 300 companies committed to working with the Science Based Targets initiative (SBTi), a global organization that helps businesses achieve ambitious emissions reduction targets in line with the latest climate science. The challenge of remote work. And that might be the most powerful shift we can make.

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How We Work…The New Sales Enablement Landscape

SalesGlobe

As I consider some of the biggest challenges of salespeople today, I looked back on my own historical viewpoint and came across an article that I wrote in 2018. It was surprisingly enlightening to what we are seeing in the workplace today, as the debate concerning remote work rages on. Remote Work Enablement.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies. Persuasion is presenting a case in such a way as to sway the opinion of others, make people believe certain information, or motivate a decision.