Strategic Account Management Association

FEBRUARY 2, 2021

According to research we conducted during the second half of 2020 (involving salespeople and sales executives at more than 100 B2B companies), just 31 percent of respondents said they expect to return to pre-pandemic levels of in-person sales activities ( Figure1 ). As one executive explained, “Buy and sell widgets virtually?

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Strategic Account Management Association

SEPTEMBER 13, 2021

SAMA and Boston Consulting Group partnered in May 2020 to conduct a study aimed at discovering the early changes to customer expectations for sales organizations as a result of the COVID pandemic. Value Realization – This is where the rubber meets the road.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

Zendesk

MARCH 9, 2022

Stakeholder mapping. Once you know your place in the market, it’s the business developer’s job to maintain it through stakeholder mapping and relationships. Brainstorming. When we say brainstorming, we mean a structured idea-generation process. Prospecting. Prospecting goes hand in hand with lead generation.

Brainstorming 98

Brainstorming CRM Stakeholders Software 98

Nutshell

APRIL 17, 2020

On March 6th, 2020, Nutshell hosted BOUNDLESS 2020, our second annual virtual conference. (If BOUNDLESS 2020 also featured some new elements—including sponsorships and an awards ceremony—which gave the event a big-show feel, even if they created some additional headaches. If you missed it, watch the full replay here.).

Decision-making 126

Decision-making Media Meetings Internet 126

Zendesk

DECEMBER 2, 2020

Like everything else in 2020, the holiday season is looking a little different this year. Greg (Zendesk): As we approach the holiday season, which stakeholders within your company should CX leaders meet with to plan (if any)? Aneto (Chatdesk): To be honest, like everything else in 2020 it’s a bit difficult to predict!

e-Learning 76

e-Learning Artificial Intelligence Leadership Brainstorming 76

Zendesk

JUNE 15, 2021

And Podium’s 2020 State of Reviews survey found that 85 percent of consumers have read a review in the last month. Advocates might have one-on-one conversations with their colleagues, company leadership, and other stakeholders to encourage them to embrace your product or service.

Sales 64

Sales Leadership CRM Brainstorming 64

Red Star Kim

NOVEMBER 9, 2023

He shares the story of how Twitter came into existence from a big picture brainstorming day with people from a podcasting company considering tough competition from Apple and having an idea for an SMS service. He continues by explaining the importance of making the strategy engaging and listening to feedback from stakeholders.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147