Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Hubspot Sales

JUNE 29, 2023

Bureau of Labor Statistics (BLS), the median annual wage for insurance sales agents was $49,840 as of 2021. According to salary data from PayScale, as of 2021, the average annual salary for this role ranged from $31,000 to $53,000. However, salaries can vary based on factors such as location, experience, and commission structure.

Insurance 99

Insurance Sales Interpersonal Skills Decision-making 99

Red Star Kim

MAY 15, 2023

Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of relationship building or sales conversations. I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications.

e-Learning 130

e-Learning Communication Meetings Digitalization 130

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

MDI Training

DECEMBER 4, 2023

As a leader, for example, I could train with an AI to practice non-violent communication and receive individual feedback and explanations. As AI can increasingly take on content-related tasks , the focus of leaders in the 21st century is shifting away from pure specialist knowledge towards interpersonal skills.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Red Star Kim

JANUARY 22, 2024

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. How it is better than competitors?

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

SmartKarrot

JANUARY 5, 2022

A community builder par excellence, Sue is passionate about helping individuals and businesses to evolve customer success into helping customers progress. ??Thanks where he advises senior SaaS executives on building customer-focused companies and helps CS leaders improve their communication and effectiveness. Nils Vinje.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Zendesk

APRIL 26, 2021

Messaging skills. Communication skills. Remote work skills. Customer service software skills. “In 2021, we will see customers expecting companies to continue to be more empathic and flexible than they’ve been in the past.” Customer service messaging skills include: Clear written communication.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98

SmartKarrot

OCTOBER 20, 2021

It has also been estimated that by the end of the year 2021, over 300 billion emails would communicate on a to and fro basis each single day. This includes excellent communication, having sound product knowledge, giving away proactive service, and having stellar interpersonal skills as well. contact-form-7].

Interpersonal Skills 10

Interpersonal Skills B2B Customer Success Publishing 10