Planview

JANUARY 12, 2023

TSIA recently conducted an Economic Sentiment Survey with our members in the B2B technology space to consult them regarding their views on the economy in 2023. The good news is that 73% of respondents had positive expectations around company revenues, stating that they anticipate growth in 2023. Timely project updates.

Profitability 52

Profitability Customer Success B2B Decision-making 52

Hubspot Sales

AUGUST 30, 2023

Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35 AI makes customer data more vulnerable.

Decision-making 89

Decision-making Sales Profitability Artificial Intelligence 89

Zendesk

JUNE 15, 2023

Take a look at these customer service resume samples and templates that have everything you need to stand out to a recruiter, from formatting to keywords. Entry-level customer service resume example Image source Getting a job when you have little to no experience can be a challenge. Don’t: Make vague references to your performance.

Retail 52

Retail Leadership Interpersonal Skills Software 52

Envisio

JANUARY 24, 2024

Heather Lee, Senior Customer Success Manager, Envisio Recommendation: “Switch” by Dan and Chip Heath “All of our customers can use the advice in it. Making your plan operational can help with this! I highly suggest this book for anyone who is wanting to level up their servant leadership skill.”

Government 105

Government Leadership Innovation Decision-making 105

Insightly

SEPTEMBER 28, 2023

While there’s no universal definition of the term “revenue operations,” the primary focus of rev ops is aligning sales, marketing, and customer success operations across the entire customer lifecycle. At the same time, today’s organizations have more customer data at their disposal than ever before.

Finance 52

Finance CRM Customer Success Decision-making 52

Insightly

SEPTEMBER 28, 2023

While there’s no universal definition of the term “revenue operations,” the primary focus of rev ops is aligning sales, marketing, and customer success operations across the entire customer lifecycle. At the same time, today’s organizations have more customer data at their disposal than ever before.

Finance 52

Finance CRM Customer Success Decision-making 52

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52