Remove 2024 Remove Artificial Intelligence Remove Communication Remove Software
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B2B Wholesale Future Trends 2024

QYMATIX

Across B2B wholesale future trends 2024, you’ll see a few key themes: technology, personalisation and change. We’ll break down what you can expect in 2024 and where these movements are coming from in this quick, 5-minute read. Markets haven’t yet righted that trend, so we expect it will continue throughout 2024.

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40+ AI Productivity Tools to Help You Get More Done

Nutshell

Generative artificial intelligence (AI) has been the talk of the town this year for its potential to transform entire industries. One way to harness the power of artificial intelligence is by implementing AI productivity tools. Find out how Nutshell uses Power AI to streamline your workflows.

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Intelligent customer experience (ICX): A guide for 2024

Zendesk

What is intelligent customer experience? Intelligent customer experience (ICX) is how a business uses artificial intelligence (AI), automation, and data to provide personalized and proactive experiences. The Zendesk Customer Experience Trends Report 2024 dives into why intelligent customer experience is so important.

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What is AI as a service (AIaaS)? A beginner’s guide for 2024

Zendesk

The Jetsons nailed artificial intelligence. The show illustrates the benefits and challenges of intelligent automation and how people can implement AI at home and in the workplace. Like software as a service (SaaS) business models, companies can subscribe to AIaaS plans that provide AI for customer service tools.

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AI call center: A complete guide

Zendesk

An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy.

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What is AI transparency? A comprehensive guide

Zendesk

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. We use artificial intelligence (AI) more than we think—some of us speak with Siri or Alexa every day. It involves making exchanges more transparent and understandable.

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Top 35 customer service and support podcasts for 2024

Zendesk

This podcast is hosted by Zendesk—a leader in customer service software solutions—and brings you interviews with industry experts, case studies, and actionable insights. Specializing in how video can personalize and enhance customer interactions, this podcast is particularly useful for businesses interested in modern communication strategies.