MDI Training

MARCH 29, 2024

The second event focused on how to increase effectiveness in decision-making processes : What influences the way we make decisions ? What (group) dynamics exist in decision-making processes ? What decision-making processes are involved? What strategies are needed for each?

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Zendesk

JANUARY 25, 2024

An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

Planview

MARCH 29, 2024

Traditional engineering metrics drive efficiency, not effectiveness Engineering leaders are under increasing pressure to deliver more value, but many struggle to make impactful change. Without contextual insights, engineering leaders cannot accurately weigh the risks and benefits of their decisions.

Software 64

Software Software Decision-making Prioritization 64

OnStrategyHQ

JANUARY 31, 2024

Artificial intelligence (AI) has become the buzzword in today’s ever-changing world—it is everywhere. As more organizations realize the importance of AI adoption, having a well-defined AI transformation strategy may be the most important thing you can do in 2024.

Artificial Intelligence 52

Artificial Intelligence Brainstorming Supply Chain Government 52

Insightly

MARCH 11, 2024

So, here are the top CRM trends for 2024. Artificial Intelligence (AI) Of course AI tops the list of 2024 CRM trends. There has been an upward tick of CRM integrations with IoT tech to make life a little easier. Workflow automation Automation-enabled self-service is another emerging trend in 2024.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Arpedio

FEBRUARY 20, 2024

This article uncovers the transformative power of ABS, particularly when augmented by Artificial Intelligence (AI). It entails understanding customers’ identities, communication preferences, priorities, buying criteria, decision-making processes, and more. In this regard, AI emerges as a transformative tool.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Zendesk

JANUARY 7, 2022

Today’s businesses are looking to provide customers with improved experiences while decreasing service costs—and they’re quickly learning that chatbots and conversational AI can facilitate these goals. By 2024, experts say the global chatbot market will reach $9.4 Siri or Amazon Alexa). What is a chatbot?

Banking 98

Banking Artificial Intelligence Retail Facilitation 98