Zendesk

NOVEMBER 28, 2023

The Jetsons nailed artificial intelligence. The show illustrates the benefits and challenges of intelligent automation and how people can implement AI at home and in the workplace. That means it’s important to make sure the AIaaS vendor you choose meets compliance standards relevant to your business.

Artificial Intelligence 52

Artificial Intelligence e-Learning Internet Software 52

MDI Training

JANUARY 29, 2024

Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Here are 9 ways in which artificial intelligence can support leaders with their development of emotional intelligence. Enjoy reading! by Aline | 29.

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

MDI Training

MARCH 29, 2024

The second event focused on how to increase effectiveness in decision-making processes : What influences the way we make decisions ? What (group) dynamics exist in decision-making processes ? What decision-making processes are involved? What strategies are needed for each?

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Zendesk

JANUARY 18, 2024

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. We use artificial intelligence (AI) more than we think—some of us speak with Siri or Alexa every day.

Artificial Intelligence 52

Artificial Intelligence Decision-making Stakeholders Government 52

MDI Training

MARCH 4, 2024

GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. I have come up with 9 ethical considerations leaders have to make when it comes to integrating GenAI in their workplaces (this may also come up in the keynote).

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59

Zendesk

JANUARY 25, 2024

An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy. Glad you asked.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

Zendesk

FEBRUARY 12, 2024

The podcast covers real-time insights and news, making it a great resource for companies that want to stay updated and agile in their customer service practices. The podcast offers practical advice on soft skills, problem-solving, and optimizing customer interactions, making it ideal for team training initiatives.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Nutshell

DECEMBER 20, 2023

Company Enrichment The new Company Enrichment lets you quickly enhance company profiles for better decision-making. Native Zoom Integration We also launched our native Zoom integration , making it easier for your team to work how they want. It’s one more way Nutshell gives you control over your CRM and data.

CRM 71

CRM Artificial Intelligence Meetings Decision-making 71

OnStrategyHQ

NOVEMBER 10, 2023

This isn’t a comprehensive guide for building your AI strategy but rather a background and foundation for helping your organization begin the conversation to bring AI into your organization holistically in 2024. Don’t try to time the market, just invest in a way that makes the most sense. Don’t change who you are.

Value Proposition 40

Value Proposition Innovation Artificial Intelligence Organization 40

Nutshell

DECEMBER 20, 2023

Company Enrichment The new Company Enrichment feature lets you quickly enhance company profiles for better decision-making. Native Zoom Integration We also launched our native Zoom integration , making it easier for your team to work how they want. It’s one more way Nutshell gives you control over your CRM and data.

CRM 62

CRM Artificial Intelligence Meetings Decision-making 62

Whetstone

DECEMBER 29, 2023

Navigating the Coming Turbulence and Uncertainty of 2024 I. Early indications are that 2024 will be a year of even greater uncertainty. Organizations, grappling with economic uncertainties, have undertaken the difficult decision of laying off staff, adding considerable weight to the shoulders of those who remain.

Account Management 52

Account Management Supply Chain Artificial Intelligence Construction 52

OnStrategyHQ

JANUARY 31, 2024

Artificial intelligence (AI) has become the buzzword in today’s ever-changing world—it is everywhere. As more organizations realize the importance of AI adoption, having a well-defined AI transformation strategy may be the most important thing you can do in 2024.

Artificial Intelligence 52

Artificial Intelligence Brainstorming Supply Chain Government 52

Arpedio

FEBRUARY 20, 2024

This article uncovers the transformative power of ABS, particularly when augmented by Artificial Intelligence (AI). It entails understanding customers’ identities, communication preferences, priorities, buying criteria, decision-making processes, and more. In this regard, AI emerges as a transformative tool.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Hubspot Sales

AUGUST 30, 2023

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. So, what can salespeople expect and be prepared for in 2024? AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35

Decision-making 91

Decision-making Sales Profitability Artificial Intelligence 91

Nutshell

OCTOBER 31, 2023

So, what do we have planned for between now and when 2024 rolls around? To make VisitorIQ even more useful for you, we just released some updates! The new VisitorIQ features also make it easy to find the people and companies that matter most to you. Here’s a look at the updates we’ll be working on in Q4.

Artificial Intelligence 62

Artificial Intelligence Meetings Decision-making Onboarding 62

SmartKarrot

FEBRUARY 6, 2024

As a Customer Success leader in 2024, navigating the dynamic realm of customer satisfaction requires embracing innovative technologies. Artificial Intelligence (AI) is reshaping the way businesses approach customer success. Introduction Customer success evolves every day, and it is advantageous to stay ahead of the curve.

Customer Success 10

Customer Success Artificial Intelligence Onboarding Decision-making 10

OnStrategyHQ

DECEMBER 15, 2023

Solution: This is why understanding the technology behind artificial intelligence, from how it’s created to how it can best be used within your organization is the best way to combat the common pitfalls. Why does the ethics of artificial intelligence matter? Conduct a Risk Assessment: What are your risks with AI?

Government 52

Government Artificial Intelligence Innovation Organization 52

Hubspot Sales

NOVEMBER 20, 2023

And, if those contact relationships don't yield deals, that's hours of lost revenue they could be making on lucrative rapport-building. In 2024, sales professionals expect that one of their biggest revenue streams will be from current and upgrading customers. Enhance prospecting with AI-driven research tools.

Energy and Utilities 81

Energy and Utilities Sales Analytics Customer Experience Decision-making 81

OnStrategyHQ

MARCH 26, 2024

Artificial Intelligence (AI) is the hottest topic in 2024, just as in 2023, and will most likely continue to be in 2025 and beyond. The job of a strategy leader is to help make order out of chaos. During the session, go around the room and make sure everyone reads out their pre-written answers. What does that mean?

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

Zendesk

FEBRUARY 29, 2024

In this guide, we cover the basics of revenue churn, how you can calculate and reduce it, and how being attentive to your customer experience (CX) can make a significant impact. Lack of innovation: Per our CX Trends Report, 65 percent of CX leaders see artificial intelligence as a strategic necessity.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Acquisition Onboarding 52

Zendesk

JANUARY 7, 2022

By 2024, experts say the global chatbot market will reach $9.4 Some operate based on predefined conversation flows, while others use artificial intelligence and natural language processing (NLP) to decipher user questions and send automated responses in real-time. Siri or Amazon Alexa).

Banking 98

Banking Artificial Intelligence Retail Facilitation 98

SmartKarrot

DECEMBER 17, 2023

With the increasing prominence of artificial intelligence (AI) and chat GPT, the dynamics of customer success are undergoing a transformative shift. Data-Driven Decision Making with AI For leaders grappling with data-related challenges, AI provides a solution.

Customer Success 8

Customer Success Artificial Intelligence Onboarding Innovation 8

SmartKarrot

DECEMBER 17, 2023

With the increasing prominence of artificial intelligence (AI) and chat GPT, the dynamics of customer success are undergoing a transformative shift. Data-Driven Decision Making with AI For leaders grappling with data-related challenges, AI provides a solution.

Customer Success 8

Customer Success Artificial Intelligence Onboarding Innovation 8

OnStrategyHQ

DECEMBER 1, 2023

Three common fears leadership has regarding AI are: Fear of making a large financial investment without a guaranteed return. Many leaders feel overwhelmed by the complexity of AI and fear making decisions without fully understanding it. Fear of looking uninformed or silly. Question 5: What are the Challenges of AI Today?

e-Learning 40

e-Learning Leadership Artificial Intelligence Decision-making 40

Hubspot Sales

JULY 13, 2023

Table of Contents The Top 8 Concerns About Using AI 6 Tips for Addressing AI Fears The Top 8 Concerns About Using AI Of sales professionals, 57% think that most salespeople will use AI in their roles by 2024, according to HubSpot’s State of AI report. How do you know if AI has made the wrong decision?

Leadership 81

Leadership Sales Cybersecurity Government 81

Hubspot Sales

JULY 18, 2023

Artificial intelligence is no longer just a buzzword — it's already playing an integral role on sales teams, and this is just the beginning. 69% of sales professionals agree that by 2024, most people will use some form of AI or automation to assist them in their jobs. The beauty of this integration is its subtlety.

Artificial Intelligence 88

Artificial Intelligence Sales Decision-making Sales Management 88

Hubspot Sales

APRIL 23, 2024

After “consulting” some of the best consultants in the industry, I’ve created a list of which buzzwords/phrases can make you look like an expert and which ones you should avoid. These terms mean easy fixes a client can make that will make a big difference. These terms don’t only apply to marketing.

Co-Creation 82

Co-Creation Artificial Intelligence Decision-making Brainstorming 82

Planview

MARCH 29, 2024

Traditional engineering metrics drive efficiency, not effectiveness Engineering leaders are under increasing pressure to deliver more value, but many struggle to make impactful change. Without contextual insights, engineering leaders cannot accurately weigh the risks and benefits of their decisions.

Software 64

Software Software Decision-making Prioritization 64

Insightly

MARCH 11, 2024

So, here are the top CRM trends for 2024. Artificial Intelligence (AI) Of course AI tops the list of 2024 CRM trends. There has been an upward tick of CRM integrations with IoT tech to make life a little easier. Workflow automation Automation-enabled self-service is another emerging trend in 2024.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Strategic Communications

MAY 7, 2024

Now, with the introduction of generative artificial intelligence technologies like OpenAI’s ChatGPT, Google’s Bard, IBM’s WatsonX, and Salesforce’s Einstein GPT, the use of technology is exploding even more rapidly in the marketing realm, having a ripple effect. Data is the backbone for making marketing decisions,” Horsman says.

Artificial Intelligence 52

Artificial Intelligence Marketing Retail Communication 52

Planview

APRIL 29, 2024

However, this is 2024—the year AI must prove its value. Four Actions That Support Employee Engagement Make strategy social Silos and strategies don’t mix, yet it’s what most companies do. Build in two-way communication A natural extension of making strategy social is fostering two-way communication.

Innovation 69

Innovation Remote Working Communication Leadership 69

Strategic Communications

OCTOBER 3, 2023

When it comes to trend spotting in the marketing space, there’s a bright, shiny thing in the room: artificial intelligence. Gartner defines them as experiences that “change customers’ understanding of their own needs and make them feel more confident moving in a new direction.” Video, she says, makes that happen.

Marketing 80

Marketing Advertising Co-Creation Digitalization 80

Agile CRM

NOVEMBER 29, 2022

billion by 2024, representing a compound annual growth rate of 8.2%. . They are also focusing on providing innovative solutions such as artificial intelligence and machine learning-based tools, which allow marketers to customize their campaigns and deliver more personalized messages to their target audience.

Marketing 98

Marketing Media Software Software 98

Agile CRM

NOVEMBER 29, 2022

billion by 2024, representing a compound annual growth rate of 8.2%. . They are also focusing on providing innovative solutions such as artificial intelligence and machine learning-based tools, which allow marketers to customize their campaigns and deliver more personalized messages to their target audience.

Marketing 52

Marketing Media Software Software 52

PandaDoc

MARCH 6, 2024

Not using AI (artificial intelligence) tools isn’t an option anymore because it could mean the difference between unlocking your full potential and getting left behind. ChatGPT The list can’t be complete without the mention of open-source artificial intelligence tools like ChatGPT that have created a wave in recent times.

e-Learning 97

e-Learning Artificial Intelligence Media Government 97

Nutshell

SEPTEMBER 28, 2020

Make your surveys short, include components that raise the recipient’s interest like including exciting questions or being on a topic they are interested in, and give some kind of reward to increase participation. Listicles are easy to skim, making them easy to comprehend, so they appeal to the blog-reading public. Use listicles.

Marketing 71

Marketing Advertising Internet Media 71

OnStrategyHQ

JANUARY 12, 2024

While the predominant focus revolves around everyday AI and emphasizes the practical and immediate applications of AI on routine tasks, it is crucial to recognize the ultimate objective is to find a way to make AI transformative for your organization. This decision lays the groundwork for the level of AI fluency needed.

Leadership 40

Leadership Artificial Intelligence Government Decision-making 40