2024 Artificial Intelligence Decision-making Innovation 
QYMATIX
NOVEMBER 13, 2023
Across B2B wholesale future trends 2024, you’ll see a few key themes: technology, personalisation and change. We’ll break down what you can expect in 2024 and where these movements are coming from in this quick, 5-minute read. Markets haven’t yet righted that trend, so we expect it will continue throughout 2024.
Zendesk
JANUARY 17, 2024
We’re facing a seismic shift in the world of customer experience with rapid advancements in artificial intelligence, data analytics, and other emerging technologies shaking the very foundations of our industry. At Zendesk, we think deeply about the customer experience and how to make it better for every party involved.
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Nutshell
DECEMBER 7, 2023
Generative artificial intelligence (AI) has been the talk of the town this year for its potential to transform entire industries. One way to harness the power of artificial intelligence is by implementing AI productivity tools. Find out how Nutshell uses Power AI to streamline your workflows.
MDI Training
JANUARY 29, 2024
While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. The ability to adapt to new circumstances , think on one’s feet, and make decisions in uncertain environments is a skill that relies heavily on human intuition and experience.
Zendesk
JANUARY 17, 2024
What is intelligent customer experience? Intelligent customer experience (ICX) is how a business uses artificial intelligence (AI), automation, and data to provide personalized and proactive experiences. Roughly 65 years later, innovators and scientists had built on the Wrights’ discovery to propel humans to the moon.
Zendesk
NOVEMBER 28, 2023
The Jetsons nailed artificial intelligence. The show illustrates the benefits and challenges of intelligent automation and how people can implement AI at home and in the workplace. That means it’s important to make sure the AIaaS vendor you choose meets compliance standards relevant to your business.
MDI Training
MARCH 4, 2024
GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. I have come up with 9 ethical considerations leaders have to make when it comes to integrating GenAI in their workplaces (this may also come up in the keynote).
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