article thumbnail

3 Trends Making Sales More Human: In A Virtual Workspace

CoSell

As we’ve all seen in 2020, we’re engaged in what researchers have called, “the greatest experiment of all times in remote working.” We’re working virtually and there are few indications that we’ll return to our previous normal. Namely, how can you work efficiently, humanely, and collaboratively in this now-and-next normal?

article thumbnail

Top 2023 SMB technology predictions that business owners want to know

ACT

Learning about the newest small and mid-sized business ( SMB ) technology trends in the coming year can help you make superior data-driven decisions on which tech to buy and implement in your business. The very definition of SMBs separates them from larger businesses, making their SMB solutions and technology requirements will differ.

article thumbnail

What is digital transformation? Definition, examples & importance

Zendesk

Thus, the shift to remote work resulting from COVID-19 is a driver in the direction business was already headed. “We People may not be able to change the change, but if you can make them feel like their voices are heard by addressing their concerns, it helps them move along with transformation,” said Otto. “If