Arpedio

DECEMBER 19, 2023

In this comprehensive guide, we delve into the nuts and bolts of Account-Based Selling, a strategy that has revolutionized the sales process for countless businesses. We’ll also highlight the tangible benefits of adopting an ABS approach, from enhanced customer engagement to improved sales outcomes.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

NOVEMBER 29, 2022

Role: Senior Director, Customer Success Location: Remote, United States Organization: OneSpan As a Senior Director – Customer Success, you will build, lead and scale a growing customer success management team while ensuring an excellent customer experience and that outcomes meet the customer goals. Apply here: [link].

Customer Success 19

Customer Success Stakeholders Facilitation Account Development 19

SBI

JULY 1, 2020

5 Ways to Uncover Strategic Account Revenue. Revenue growth in B2B enterprise accounts has always been challenging. The Revegy Customer Optimization Wheel outlines the common practices we have identified that make leading companies successful at securing bigger deals over shorter sales cycles with more predictability.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

JANUARY 10, 2023

Developing Customer Success assets, working collaboratively with Marketing, CX, and Sales teams to establish and refine customer materials and solutions. Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders.

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

OCTOBER 12, 2022

Align both internal and external resources to ensure clients meet & exceed project expectations. Regularly review overall program status with clients, usually in the form of client calls, web presentations or onsite meetings (as necessary). Identify cross organizational opportunities for account growth (expansion and new accounts).

Customer Success 19

Customer Success Financial Services Banking Stakeholders 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Handling the advertising budget of a customer and ensuring success.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

SmartKarrot

SEPTEMBER 27, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Serve as your clients’ advocate internally by liaising with senior company leaders including sales, marketing, product, engineering, and support. Deliver onboarding and ongoing user training.

Customer Success 19

Customer Success Stakeholders Onboarding Government 19

Arpedio

JUNE 16, 2022

Efficient opportunity management software is your gateway to explore opportunities, make accurate sales forecasting and close the big deals. What is Sales Opportunity Planning? How to do opportunity sales forecasting? Combining Opportunity planning with Account planning. What is Sales Opportunity Planning?

Account Planning 52

Account Planning Account Management B2B Prioritization 52

SmartKarrot

DECEMBER 2, 2022

Internal and external key stakeholder management. Development of territory and account development, training, and educational plans. Responsible for hiring, managing, and developing a Customer Success team. Able to plan and run efficient meetings. Onboard and train new customers on the solution.

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

SmartKarrot

MARCH 17, 2023

Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers.

Customer Success 19

Customer Success Account Development Stakeholders Onboarding 19

SmartKarrot

SEPTEMBER 19, 2022

Meet net retention and CSAT/NPS KPIs through data-driven analysis, planning, and execution. Establish and maintain relationships with key stakeholders, strategic account planning and promote internal advocacy. Identify early expansion indicators and relay opportunities to the partners in Account Development.

Customer Success 19

Customer Success Account Planning Retail Account Development 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Handling the advertising budget of a customer and ensuring success.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

Account Management Skills

APRIL 26, 2023

Yes, what you were saying about having multiple people listening and hearing different perspectives just made me think of how, at the beginning, the two roles worked so closely around stakeholder management and understanding what the different people within the project team might want and need and starting to anticipate those. Very clever.

Account Management 40

Account Management Decision-making Stakeholders Management 40

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Work with internal stakeholders to deliver assets and toolkits that inspire, educate, and support the customer community experience. Grow and develop the Customer Success team.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

MARCH 22, 2021

Oversee post-sales efforts to maintain and grow existing clients. Collaborate with the sales, marketing, and product development teams. Develop strategies to grow existing accounts while ensuring quality and cost-effective services. Guide and coach customers and Sales with dedicated customer success processes.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

NOVEMBER 4, 2020

Apply here: [link] Role: Director of Customer Success Location: Oakland, California, United States Organization: Eko As a Director of Customer Success, you will establish trusted and productive relationships with key stakeholders at strategic accounts. Deliver customer reports illustrating Eko value delivery (e.g.

Customer Success 10

Customer Success Stakeholders Facilitation Account Planning 10

SmartKarrot

FEBRUARY 8, 2021

Conduct business reviews and goal-setting meetings. Identify and achieve targets on renewal rates, customer satisfaction, expansions, upsells, and new opportunities in assigned accounts. Develop ScienceLogic champions and generate customer references for the marketing team. Be a true proponent of customer advocacy.

Customer Success 10

Customer Success Stakeholders Onboarding Publishing 10

SmartKarrot

JANUARY 6, 2021

Get alignment with ELT, Sales, Marketing, Product, and Finance around Customer Success strategy and execution. Accountable for successful adoption and value realization for the products and services the customers have purchased and identify new opportunities to expand value within a customer. Apply here: [link]. Apply here: [link].

Customer Success 10

Customer Success Finance Account Development Stakeholders 10

Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. The AM role for me, I rely on the account manager to have an eye on the future. I can spot opportunities.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

NOVEMBER 18, 2020

Inspire customer success across the Customer Success department and throughout the company, working with sales, marketing, product, and finance. Collaborating with the sales, partnerships, and marketing team to develop a regular stream of multi-channel engagement programs to drive product adoption, retention, and customer advocacy.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

SmartKarrot

JUNE 27, 2022

Develop relationships and coordinate business reviews with senior leaders at our largest and most critical accounts. Develop a high level of proficiency in understanding our customer’s business needs and the product use cases and approaches that derive maximum value. Sales process management and opportunity closure.

Customer Success 3

Customer Success Account Development Stakeholders Account Management 3

SmartKarrot

NOVEMBER 11, 2022

Maintain an effective account governance process in collaboration with customers’ key stakeholders as well as the internal account team. Manage customer interactions in a manner that establishes credibility and trust as a business advisor to a specified portfolio of accounts.

Customer Success 3

Customer Success Government Account Development Stakeholders 3

SmartKarrot

MARCH 8, 2022

Her diverse yet unique skills include customer life cycle optimization from pre-sales. Through Kate’s years of industry experience, she has acquired skills pertaining to change management , stakeholder management, organizational design, management consulting, and more. Anika Zubair. Kellie Capote. Rachel Provan.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21