SmartKarrot

JUNE 2, 2022

Role: Director, Customer Success Location: San Francisco, CA, US Organization: Convex As a Director of Customer Success, you will manage and support a team of talented Customer Success Managers and Renewal Managers. Negotiate contract renewals and close agreements to maximize renewal values. Apply here: [link].

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

MAY 30, 2023

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Protecht As a Customer Success Manager, you’ll be handling both sales and customer service. Close deals after negotiation. Develop and put into action growth strategies for our elite portfolio firms.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Negotiation 19

SmartKarrot

NOVEMBER 2, 2022

Evolve the customer engagement models to incorporate both managed and self-service orientations. Be the voice of the customer, driving proactive cross-functional alignment and collaboration internally with key stakeholders in Sales, Product, Engineering, and Finance.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

APRIL 6, 2023

Manage a high-performing team in DACH and Western Europe by recruiting, coaching, and inspiring them. Manage escalations and negotiations personally, working with your immediate reports. Strike deals and conclude negotiations. onboarding customers, stage adoption, executive business reviews, and successful renewals).

Customer Success 19

Customer Success Negotiation Stakeholders Onboarding 19

SmartKarrot

SEPTEMBER 9, 2022

Recruit experienced Customer Success Managers, defining the appropriate functional vs. technical profile needed for the customer vertical. Actively participate in the recruiting, interviewing, onboarding, training, and ongoing engagement of team members. Work closely with Account Managers to drive customer renewals.

Customer Success 19

Customer Success Onboarding Profitability Negotiation 19

SmartKarrot

MAY 17, 2022

Apply here: [link] Role: Director, Customer Success Location: London, England, United Kingdom Organization: Appian Corporation As a Director of Customer Success, you will devise and execute account strategy including nurturing projects from inception to launch while collaborating with stakeholders and establishing realistic development guidelines.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

APRIL 6, 2023

Manage a high-performing team in DACH and Western Europe by recruiting, coaching, and inspiring them. Manage escalations and negotiations personally, working with your immediate reports. Strike deals and conclude negotiations. onboarding customers, stage adoption, executive business reviews, and successful renewals).

Customer Success 15

Customer Success Negotiation Stakeholders Onboarding 15

SmartKarrot

SEPTEMBER 17, 2021

Role: VP, Customer Success Location: Atlanta, GA, US Organization: CMSPI As a VP of Customer Success, you will oversee the management, growth, and increased engagement of existing merchant accounts. Ongoing management and development of overall Customer Success team/function.

Customer Success 17

Customer Success Account Management Negotiation Customer Experience 17

SmartKarrot

FEBRUARY 17, 2021

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

APRIL 26, 2021

Work effectively with all peers and the stakeholders in Sales, Marketing, Operations to negotiate and influence customer improvements. Partner with customers and account management throughout their lifecycle starting with the on-boarding phase and carrying into post-implementation.

Customer Success 10

Customer Success eCommerce Stakeholders Onboarding 10

SmartKarrot

MARCH 2, 2023

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: CareerAddict As a Customer Success Manager you’ll assist successful renewals, have a thorough grasp of the client’s digital experience solutions, our GTM strategy, and standards for pricing and negotiation.

Customer Success 15

Customer Success Finance Negotiation Facilitation 15

SmartKarrot

JULY 20, 2021

Design, hire and manage 24×7 global customer support team implementing Tiers 1, 2, and 3 and building the infrastructure to support the operational model. Build and manage deployment, technical account management, developer services and e-learning. Help recruit, hire, and onboard new Engagement Managers.

Customer Success 10

Customer Success e-Learning Onboarding Negotiation 10

Arpedio

MARCH 27, 2023

Negotiation/Review 8. With a solid and standardized sales process in place, you can significantly accelerate your onboarding process: New reps will easily know what to do when and get up and running with best practices in no time. The pipeline stages typically include more or less variants of the following: 1. Prospecting 2.

Software 52

Software Software Management Sales 52

Arpedio

MARCH 27, 2023

Negotiation/Review 8. With a solid and standardized sales process in place, you can significantly accelerate your onboarding process: New reps will easily know what to do when and get up and running with best practices in no time. The pipeline stages typically include more or less variants of the following: 1. Prospecting 2.

Software 52

Software Software Management Sales 52

SmartKarrot

JULY 1, 2020

Lead all aspects of deal execution, from business case development to deal structuring and negotiating, with support from team leads. Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

Janek Performance Group: Account Planning

AUGUST 4, 2021

We continue our journey through strategic account management by examining the best practices in coaching strategic account managers. The single most important skill set to have as a strategic account manager is communication. Coach to communication skills. See the overall strategic picture.

Account Management 40

Account Management Management Communication Stakeholders 40

SmartKarrot

MARCH 8, 2022

Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy. Bhavika Kochhar. Dana is also a founding member of CS Insider.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

MARCH 16, 2022

Apply here: [link] Role: Junior Customer Success Manager Location: Remote, United Kingdom Organization: Storyteller As a Junior Customer Success Manager, you will be managing Customer Success (Account Management of clients) across the non-enterprise tiers plus initially the general Customer Support at Storyteller.

Customer Success 3

Customer Success Onboarding Negotiation Client Relationships 3

SBI

NOVEMBER 7, 2019

Qstream can be used for sales onboarding or ongoing reinforcement and can test and reinforce sales qualification skills, sales negotiation, & product knowledge. Bigtincan is a Sales and learning platform that enables onboarding & training, coaching, call preparation, customer engagement & follow-up. Onboarding.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20