Arpedio

DECEMBER 19, 2023

Account managers are responsible for understanding the client’s needs, ensuring their satisfaction, and identifying opportunities for upselling or cross-selling. They act as the bridge between the client and the company, facilitating communication and problem-solving. Check out ARPEDIO’s Account Management solution here.

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

JUNE 20, 2023

Client Case study Rethinking Customer Success and Sales: A Collaborative Powerhouse in the SaaS industry Download full case study About The Case Study Due to pre-IPO considerations, the following case study has been anonymized to protect the identity of the company involved.

Customer Success 52

Customer Success Account Management Facilitation Stakeholders 52

Strategic Account Management Association

OCTOBER 26, 2021

Strategic account management is a team sport, and the sponsor needs to help to facilitate this team mindset. Empathy can be used to listen as well as communicate. Sponsors are critical in these uncertain and transformative times. To lead effectively, they must embrace change through agile leadership. Agile leadership.

Account Management 520

Account Management Co-Creation Leadership Procurement 520

Arpedio

MARCH 8, 2024

Trust is nurtured over time, through consistency in actions, transparency in communication, and the adherence to ethical standards. Relationship Management inside of Salesforce ARPEDIO’s Relationship Mapping solution , integrated with Salesforce, facilitates enhanced stakeholder relationship management.

Management 52

Management Stakeholders Facilitation Innovation 52

Arpedio

FEBRUARY 2, 2024

8 Game-Changing Benefits of Account-Based Selling Explore ARPEDIO's Account-Based Selling Platform ← Back to blog In the world of sales, where personalization is paramount, it is almost impossible to overlook the significance of Account-Based Selling (ABS). Table of Contents 1.

Account Planning 52

Account Planning Account Management Facilitation Stakeholders 52

Sales Latitude

AUGUST 2, 2018

As a sales professional, you may think your job is all about selling products and services, making quota, and driving revenue for your company. Here are five key things every sales professional must do to be successful. Do Thorough and Proactive Account Planning. Sure, ok – that’s true. But that’s not the whole picture.

Account Planning 76

Account Planning Sales Facilitation Leadership 76

Arpedio

JANUARY 4, 2024

In the competitive world of B2B sales, harnessing the power of an effective account mapping strategy is key to sales optimization and revenue growth. As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively.

B2B 52

B2B Sales Decision-making CRM 52

The Chapman Group

DECEMBER 8, 2020

As part of their responsibility of retaining a strategic account is the SAM’s coaching of any “Loyalty” type survey results. The SAM’s role in the loyalty survey process may include: Communicate the value of loyalty survey to account as part of the “strategic account relationship management process”. Negotiations.

Account Management 133

Account Management Management Value Proposition Account Planning 133

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. Communication integration Effective communication is at the heart of successful account management.

Account Management 52

Account Management Software Software Management 52

DemandFarm

AUGUST 31, 2023

One that leverages Key Account Management (KAM) principles to retain customers and transform them into brand advocates. KAM principles encompass fostering robust relationships, tailoring solutions, maintaining consistent communication, prioritizing the long term, and constantly reviewing and adapting strategies.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

Arpedio

JANUARY 9, 2024

Regularly monitoring metrics enables Account Managers to adapt and improve their strategies continuously. Whether it’s refining communication methods, optimizing service delivery, or enhancing product features, a commitment to improvement is facilitated by a keen understanding of key metrics. Let's talk! Superior together.

Account Management 52

Account Management Management Client Relationships Account Planning 52

Mike Kunkle

OCTOBER 24, 2021

It’s a cruel twist of fate for senior sales and revenue leaders that as the year barrels toward a close with urgency to maximize the remaining time, that strategic and tactical planning for the next year must happen at the same time. And for sales enablement leaders who are integrated into the sales force they serve, it’s no different.

Prioritization 130

Prioritization Sales Sales Analytics Sales Training 130

Revegy

JANUARY 18, 2021

In a webinar with Nancy Nardin of Smart Selling Tools, and Mark Kopcha, CEO of Revegy, discussed the importance of relationship intelligence and the relationship map drive sales success. In particular, relationship intelligence is missing from sales force automation. How Does CRM Tackle the Relationship and What’s Missing?

CRM 119

CRM Procurement Stakeholders Facilitation 119

Arpedio

NOVEMBER 6, 2023

Sales automation software: The ultimate guide Explore the ARPEDIO platform ← Back to blog In today’s fast-paced business landscape, sales teams face numerous challenges in managing accounts, seizing opportunities, and nurturing relationships with stakeholders. Sales, a pivotal function in any organization, is no exception.

Software 52

Software Software Sales Artificial Intelligence 52

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

DemandFarm

APRIL 28, 2023

The world of sales is evolving at a breakneck pace. A recent Salesforce study revealed that over 95% of sales operations professionals and sales leaders believe that Artificial Intelligence (AI) coupled with automation gives sales reps more time to focus on selling. This number is growing every day.

Artificial Intelligence 52

Artificial Intelligence Key Account Management Decision-making Account Management 52

Arpedio

OCTOBER 17, 2023

Role-specific assessments: Use role-specific assessments or case studies to evaluate a candidate’s ability to manage accounts, make strategic decisions, and communicate effectively. Team communication: Encourage open and honest communication within the team to address challenges collectively.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Arpedio

MAY 23, 2023

Sales Coaching – Make Every Sales Rep a Top Performer ← Back to blog Coaching sales reps is vital! And therefore, this blog post is going to be all about sales coaching: What is it, what’s the value, and what does it take to make every sales rep a top performer. What is Sales Coaching? Table of Contents 1.

Sales 52

Sales Account Management Stakeholders CRM 52

Arpedio

MARCH 6, 2024

At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction. Rather than solely focusing on sales transactions, account management emphasizes building trust, understanding client needs, and delivering tailored solutions to drive long-term growth.

Account Management 52

Account Management Management Prioritization Client Relationships 52

SBI

JULY 1, 2020

5 Ways to Uncover Strategic Account Revenue. Revenue growth in B2B enterprise accounts has always been challenging. The Revegy Customer Optimization Wheel outlines the common practices we have identified that make leading companies successful at securing bigger deals over shorter sales cycles with more predictability.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

Arpedio

FEBRUARY 20, 2024

Navigating Account-Based Selling: CRM, AI and Customer Understanding Explore the ARPEDIO platform ← Back to blog When it comes to B2B sales, companies often find themselves wrestling with a myriad of challenges, from a lack of prospecting skills to navigating lengthy sales cycles.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

The Chapman Group

AUGUST 23, 2020

As part of their responsibility of retaining a strategic account is the SAM’s coaching of any “Loyalty” type survey results. The SAM’s role in the loyalty survey process may include: Communicate the value of loyalty survey to account as part of the “strategic account relationship management process”. Negotiations.

Account Management 78

Account Management Management Value Proposition Account Planning 78

Cosawi

FEBRUARY 27, 2023

In part three, we end this trilogy by demystifying a topic whose importance is rapidly accelerating in today’s digital economy as a tool to differentiate your customer engagement and increase revenue generation: Account-Based Marketing (ABM). These communication opportunities are key to personalized, targeted connections.

Marketing 52

Marketing Suppliers Investors Account Planning 52

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach. What is the Land and Expand Sales Strategy?

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

OnStrategyHQ

DECEMBER 20, 2023

To kick this process off, we recommend 1-2 weeks (1-hour meeting with the Owner/CEO, Strategy Director, and Facilitator (if necessary) to discuss the information collected and direction for continued planning.) Questions to Ask: Who is on your Planning Team? Can you reach this segment through clear communication channels?

Value Proposition 98

Value Proposition Facilitation Decision-making Organization 98

Arpedio

MAY 26, 2023

Mastering Relationship Management – Building Strong Connections for Success ← Back to blog With the right software you can enhance your networking capabilities, streamline communication, and optimize your relationship-building efforts for long-term success. Communication lies at the heart of relationship management. Let's talk!

Management 52

Management Stakeholders Prioritization Software 52

Arpedio

JUNE 15, 2023

Account-Based Selling Technologies – The Key to Revenue Growth ← Back to blog Account-based selling technologies are not just a flash in the pan – they’re here to stay– and if your company hasn’t already invested in these cutting-edge tools, now is the time. Introduction to Account-Based Selling Technologies 2.

Artificial Intelligence 52

Artificial Intelligence Prioritization Decision-making Advertising 52

CoSell

SEPTEMBER 18, 2020

These days, we’re hearing how many partner/channel managers feel pressure to drive sales directly. He or she worked with a facilitative approach to enable, motivate, and train partners. The goal was enablement—looking for ways to simply make more sales. The goal was enablement—looking for ways to simply make more sales.

Management 52

Management Finance Business Planning Facilitation 52

Hubspot Sales

MAY 29, 2019

If you're in sales or marketing, I'm willing to bet you answered 'no' to that question. Nowadays, a good scheduler has powerful sales integrations. Sales automation tools (ex. The tool can be embedded in your site and set to reflect your branding on client and in-team communications. Sales dialer. Beast mode.

Meetings 129

Meetings Artificial Intelligence Facilitation CRM 129

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Direct the customer success teams with visible, daily business leadership.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

Louise Collins Associates

NOVEMBER 24, 2017

It is not enough to have sales graphs and market share predictions when introducing change to an organisation. In most organisations KAM sits within the sales directorate and the responsibility for leading key account teams sits with the first line sales manager. Key Account Teams must be cross functional.

Leadership 52

Leadership Sales Leadership Key Account Management Account Management 52

OnStrategyHQ

MAY 18, 2021

The “Financial” perspective indicates whether the company’s strategy, implementation, and execution are contributing to top and bottom line improvement include the following: Cash flow, Sales growth, Market share, and ROE. Shift revenue mix majority of product sales to service sales. Achieve sales growth of 10% per year.

Organization 96

Organization Facilitation Small Business Marketing 96

SmartKarrot

MAY 18, 2022

Drive quarterly review meetings with key accounts together with various different team members. Build and maintain client relationships at all levels through frequent meetings, trade shows, and continuous communication. Develop & maintain Key Account Plans supported by regular onsite customer reviews.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

SmartKarrot

SEPTEMBER 5, 2022

Establish and maintain proactive communication with key customers and stakeholders. Day-to-day management and development of the team and facilitate sharing or information and knowledge transfer. Establish key success metrics for each customer and communicate progress against those metrics with both customers and internal partners.

Customer Success 19

Customer Success Onboarding Prioritization Facilitation 19

SBI

JANUARY 29, 2020

SalesTech Industry News: @AllegoSoftware Unveils the Future of Sales Team Development with Latest Platform Release. Allego , provider of the market-leading learning and readiness platform for sales and other teams, today announced its latest release, which delivers a groundbreaking approach to employee development.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

SmartKarrot

FEBRUARY 17, 2023

Customer testimonials and success stories are used in marketing and new sales to demonstrate the value of the client’s solution. Drive the procedures and results of strategic account planning. Discover and evaluate sales prospects and opportunities. Maintain our CRM and pipeline systems up to date.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

SmartKarrot

FEBRUARY 17, 2023

Customer testimonials and success stories are used in marketing and new sales to demonstrate the value of the client’s solution. Drive the procedures and results of strategic account planning. Discover and evaluate sales prospects and opportunities. Maintain our CRM and pipeline systems up to date.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19