SmartKarrot

MAY 4, 2023

Maintain up-to-date knowledge of pertinent sector and account-related news, and incorporate it into your account strategy. Development of communication strategies. You work closely with the sales and service team. You accompany our customers in Insurgo onboarding from the first click.

Customer Success 19

Customer Success Leadership Account Strategy Onboarding 19

SmartKarrot

OCTOBER 25, 2021

Build the process of working with SheerID’s largest customers and partner with Sales in developing a roadmap for revenue growth and retention. Partner with EMEA Sales Leadership to develop the plan for Customer Success expansion into that region. Own the successful set-up and onboarding of new customers.

Customer Success 19

Customer Success Onboarding Account Planning Customer Experience 19

SmartKarrot

APRIL 21, 2023

Role: Customer Success Manager Location: Salt Lake City, UT, United States (Remote) Organization: Tava Health As a Customer Success Manager, you’ll Establish trusting relationships with important employer stakeholders, such as HR and Benefits Administrators. Onboarding, ongoing training, and support for customers.

Customer Success 19

Customer Success Account Strategy Stakeholders Onboarding 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Manage, assess, and enhance the tools, communications, and procedures supporting customer teams.

Customer Success 19

Customer Success Onboarding Customer Experience Finance 19

SmartKarrot

NOVEMBER 17, 2022

Role: Head of Customer Success Location: Remote, United States Organization: Voxie As a Head of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. opportunities and risks).

Customer Success 19

Customer Success Account Growth Customer Experience Account Planning 19

SmartKarrot

APRIL 7, 2023

Apply here: [link] Role: Associate Customer Success Manager Location: Newcastle upon Tyne, England, United Kingdom (Remote) Organization: Jobs for Humanity As a Associate Customer Success Manager, you’ll implement a strategic plan to grow the client base using the accounts being managed now.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

SmartKarrot

APRIL 7, 2023

Apply here: [link] Role: Associate Customer Success Manager Location: Newcastle upon Tyne, England, United Kingdom (Remote) Organization: Jobs for Humanity As a Associate Customer Success Manager, you’ll implement a strategic plan to grow the client base using the accounts being managed now.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

SmartKarrot

MAY 17, 2022

Define and evolve engagement strategy with VP, Customer Care including roles and responsibilities, customer segmentation, coverage model, and engagement model. Continuously monitor and manage customer health to identify churn risk early and drive higher retention. Manage and escalate data inquiries and investigations as needed.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

OCTOBER 13, 2022

Diligently track all deliverables and project elements as a program manager. Apply here: [link] Role: Director, Client Success Location: Remote, Home, KS, US Organization: PopHealthCare As a Director of Client Success, you will understand the primary business objectives of the client, while developing and managing shared goals.

Customer Success 19

Customer Success Client Relationships Facilitation Account Strategy 19

SmartKarrot

AUGUST 10, 2021

Partner with the executive leadership team to develop and execute account engagement, retention, and growth strategies. Be a thought leader in developing and executing on Customer Success and Account Management best practices that can be used across the organization.

Customer Success 17

Customer Success Onboarding Account Strategy Prioritization 17

SmartKarrot

APRIL 18, 2022

Drive employee engagement and a high-performance culture within the teams, ensuring effective performance management, coaching, and development of the teams, and creating an environment where people can excel through accountability, encouragement, and empowerment. Drives innovation, best practices, and process improvement.

Customer Success 19

Customer Success Advertising Finance Account Strategy 19

SmartKarrot

JANUARY 21, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Twingate As a Director of Customer Success, you will hire a team of talented customer success managers and leaders. Work cross-functionally with sales to ensure successful deployments across Twingate’s largest deployments.

Customer Success 19

Customer Success Value Proposition Leadership Account Planning 19

SmartKarrot

FEBRUARY 17, 2021

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

AUGUST 4, 2021

Role: Director of Customer Success Location: New York, United States Organization: Namogoo As a Director of Customer Success, you will manage and coach a team of customer success team leads and managers by developing and expanding their customer, product, and domain expertise to build the best in class CS team.

Customer Success 10

Customer Success Onboarding CRM Stakeholders 10

SmartKarrot

APRIL 7, 2021

Role: Customer Success Director (South) Location: Boulder, CO, US Organization: Uplight As a Customer Success Director, you will collaborate with senior executives on account strategy and delivery. Meet/exceed your accounts’ annual sales target to support Uplight in reaching its goals, while being well rewarded for your efforts.

Customer Success 10

Customer Success Account Strategy Stakeholders Leadership 10

Jermaine Edwards

APRIL 16, 2020

Getting our customers onboard quickly with new thinking and not getting stuck in a place of fear. In the recent pandemic, it was surprising to see on the news an alcoholic drinks company at the forefront leading the charge in hand sanitiser sales. Below are examples of challenges we’ve been working with our customers on. Pernod Ricard.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

SBI

APRIL 4, 2018

In this series, we ask Sales Tech Executives to describe how their solution can change a sales organization in a significant way. We call it Sales Tech Game Changers. This week I interview Garry Mansfield , Founder of Outside In Sales & Marketing. Finally we help sales leaders to coach more effectively.

B2B 20

B2B Sales Decision-making Account Planning 20

SmartKarrot

MAY 10, 2021

Role: Customer Success Manager – Strategic Location: Remote, United States Organization: Premier Group Recruitment As a Customer Success Manager, you will be actively serving a portfolio of assigned North American accounts including major consumer, prosumer, and B2B brands.

Customer Success 10

Customer Success Onboarding Negotiation Account Strategy 10

SmartKarrot

JULY 6, 2020

Role: Customer Success Manager Location: San Fransisco, US Organization: M onday.com This role is highly client facing and you are responsible for providing exceptional product and service experience to the customers/clients. Drive account strategies and coordinate with partners and ensure customer satisfaction.

Customer Success 10

Customer Success Account Management Account Strategy Onboarding 10

SmartKarrot

JULY 1, 2020

Role: Platform Partnership Manager Location: Newyork, US Organization: Stripe Stripe is looking for someone who can manage their existing partners and identify new opportunities to expand and grow the relationships. Apply here: [link] Role: Enterprise Customer Success Manager Location: London, England, UK Organization: Nitro, Inc.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

DECEMBER 18, 2020

Identify, manage, and optimize all customer lifecycle stages, leveraging data, and deploying a combination of self-service and white-glove interactions. Establish strong people management protocols and practices in collaboration with the SVP of CS and other CS leaders. Work with the wider Customer Success team on strategy and growth.

Customer Success 10

Customer Success Account Strategy Onboarding Account Management 10

SmartKarrot

DECEMBER 11, 2020

This includes retaining talent and implementing processes designed to manage turnover effectively. Work with the Customer Support, Sales, and Product teams to facilitate a seamless customer onboarding process. Work with the Customer Support, Sales, and Product teams to facilitate a seamless customer onboarding process.

Customer Success 10

Customer Success Finance Innovation Facilitation 10

SmartKarrot

MAY 31, 2022

Role: VP, Customer Success (Remote) Location: Remote, Chicago, IL, US Organization: Sales Talent Agency, Inc. Sets the strategy and prioritizes Objectives and Key Results, while leading the Customer Success teams. Sets the strategy and prioritizes Objectives and Key Results, while leading the Customer Success teams.

Customer Success 3

Customer Success Advertising Onboarding Account Strategy 3

SmartKarrot

JUNE 29, 2022

Facilitate account renewals & negotiations and promote customer priorities, strategic initiatives, & operational goals. Manage account strategies and nurture relationships, while building strong relationships & delivering exceptional outcomes for the customers.

Customer Success 3

Customer Success Negotiation Facilitation Digitalization 3

SmartKarrot

AUGUST 5, 2021

Partner with the Sales organization to uncover and capitalize on upsell and expansion opportunities. Dedicated duties include account monitoring, regular check-ins, and relationship building. Establish and systematize feedback loop between client needs, Sales, Product and Engineering.

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12

SmartKarrot

MAY 28, 2021

Role: Customer Success Director Location: Home, KS, US Organization: Acoustic As a Customer Success Director, you will develop account strategies in accordance with overall Acoustic GTM motions and customer business objectives. Partner with Sales Directors to develop a plan for customer success and expansion.

Customer Success 10

Customer Success Logistics Customer Experience Account Strategy 10

Hubspot Sales

JULY 1, 2019

According to Google Trends, interest in account-based sales is steadily rising. But what is account-based sales? An account-based model treats every account like a market of one. Read on for a deep dive into account-based sales. What Is Account-Based Selling? 1) Who are our customers?

Stakeholders 84

Stakeholders Sales Finance Decision-making 84