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Planview PSA: Building the Future of Connected Services

Planview

Delivered as a completely virtual experience on September 21-22, Planview Accelerate was the largest customer event in our company’s history, spotlighting PSA customer stories from across a range of industries including Bell Integration, IBM Cloud & Cognitive Services, Kensium, Tufin, Tyler Technologies, Siemens Energy, Wolters Kluwer, and more.

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The Art of Ensuring Customer Success During Mergers and Acquisitions

SmartKarrot

Customer success is one aspect of corporate SaaS mergers and acquisitions that is sometimes overlooked. During mergers and acquisitions, even the slightest operational change can significantly influence both the staff and the clients. Reasons that make customer success essential during mergers and acquisitions.

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2024 State Of Account Planning: Survey Results

ProlifIQ

With more stakeholders involved in buying decisions and higher rates of “no decision” outcomes, maximizing strategic accounts is more critical than ever. We asked respondents how they’re building account plans, which KPIs they’re measured on, and what would make the process more effective.

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6 ways to ensure subscription renewal of SaaS clients

PandaDoc

By lowering customer churn and increasing customer retention, the company can put energy towards customer acquisition or upselling. In order to exist in the SaaS sphere, a business needs to maintain low churn rates while increasing customer acquisition to have a meaningful impact on the business. Be transparent.

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Find the right CRM Strategy for your Industry

Insightly

Companies can use modern CRM systems to identify trends in customer behavior that could inform product development decisions or reveal opportunities for market expansion. Accessible and up-to-date data allows healthcare providers to make informed decisions and provide quality care efficiently.

CRM 52
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Find the right CRM Strategy for your Industry

Insightly

Companies can use modern CRM systems to identify trends in customer behavior that could inform product development decisions or reveal opportunities for market expansion. Accessible and up-to-date data allows healthcare providers to make informed decisions and provide quality care efficiently.

CRM 52
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50 Modern Municipal Government Performance Measurement Ideas

Envisio

If we wanted to really make a comprehensive list of every single KPI a local government could measure, this blog post would take a really long time to read (and write) and would not be particularly useful. Openness and Inclusion – This is a measure of the perception of how well, or how much, the city includes residents in its decisions.