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The 14 Best Blogs for Small Business Owners

CMOE

Fit Small Business Fit Small Business features industry experts who offer insightful articles across eight subjects: Retail Human resources Accounting Sales Marketing Real estate Finance Office technology The variety of focuses Fit Small Business offers is ideal for those who seek a more holistic approach to their business strategy.

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Be more strategic – A metaphor: Analyse, join and align the dots

Red Star Kim

Then we consider data about our internal environment – our finances, our people, our services, our marketing and business development, our systems, our culture etc. We obtain data about our external environment – using a PESTLE analysis , competitor analysis and understanding trends in our markets, sectors and clients.

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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). Louise Wilson, Business Manager – Finance at Moneypenny said: “The data shows that even in an online world, we still seek the reassurance of human interaction.

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Ethics of AI in CX

Zendesk

AI can also help your human agents adapt on the fly by automatically suggesting helpful articles based on real-time customer messages. Research any AI technology before you use it to ensure it provides sufficient cybersecurity measures (depending on where you operate).

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What’s the craziest thing you’ve ever done to make a sale?

Nutshell

Ten days later, I was the subject of a major article that appeared in hundreds of newspapers. One morning I had a video call with someone who I admired and was super nervous to speak with— Mikko Hypponen , TED talk speaker, publicly known as the cybersecurity expert who catches online criminals. on a Sunday morning.

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How to increase customer engagement by communicating clearly, with linguist Eloise Leeson

Account Management Skills

So I will work in cybersecurity and biosciences, I will work in law and fintech, I will work in vegan startups, I will work in, leadership coaching and personal development. So businesses that work in tech, businesses that work in sciences, businesses that work in finance, often. So who I can do it for really varies.