Zendesk

DECEMBER 8, 2021

Over the past two years, the Internet has become our conference room, gym, doctor’s office, personal gathering place—basically, our whole life. Creating an excellent customer service experience means going beyond meeting the basic requirements. The power of customer service automation and AI. The importance of the human touch.

Artificial Intelligence 98

Artificial Intelligence Digitalization Communication Media 98

Showpad

APRIL 9, 2021

Business leaders can’t simply port analog training methods to new hires over the internet. . Showpad Content and Showpad Coach help facilitate remote training and frictionless access to digital assets for sellers. Facilitate access to content for new reps. However, this strategy requires a unique approach.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

Agile CRM

DECEMBER 20, 2022

Today, the call center software market is highly competitive, with many different vendors offering a wide range of solutions to meet the diverse needs of organizations. Determines whether the company or people you are phoning are on a certain suppression list using intelligent call suppression.

Software 52

Software Software Artificial Intelligence CRM 52

Freshworks

NOVEMBER 12, 2020

The Internet is turning out to be the new Avenue of Everything, the new avenue for access to education, healthcare consultation, apparel, basic drugs, and many, many more that were main-stays of the physical world. Why have businesses been reluctant to facilitate customer communication through these platforms? A resounding why.

e-Learning 52

e-Learning Artificial Intelligence Transportation Digital Transformation 52

Agile CRM

DECEMBER 23, 2022

There are several advantages to using video interview software for job interviews: Convenience : Video interview software allows both the employer and the candidate to conduct the interview from any location, as long as they have a stable internet connection and a device with a camera and microphone. Online Aptitude Testing.

Software 52

Software Software Onboarding Food and Beverage 52

MDI Training

JUNE 22, 2021

For example, if you want to learn to change the wheel of a micro-scooter, you can get immediately actionable offers on the Internet. Measuring progress is done through check-in meetings with yourself and a learning partner. LMS are mostly used to provide web-based learning content, track learning progress and facilitate communication.

Leadership 52

Leadership e-Learning Digital Transformation Innovation 52

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a Service) is an on-demand product distribution strategy that allows software developers to distribute software through the internet and enables users to utilize powerful software without having to deal with hardware management or complex installation processes. Customization Using Artificial Intelligence (AI).

Artificial Intelligence 10

Artificial Intelligence Facilitation Cybersecurity Software 10

SmartKarrot

NOVEMBER 20, 2020

Say Hello to Artificial Intelligence The Internet of Things takes no backseat Customer Journey via Immersive technologies Voice Technology to the Rescue Vertical Markets and Customizable CRM CX will still be the top priority Hail the Customer Self-Service Mobile CRM on the Hike Powerful Integrations and CRM Social CRM on the Go.

CRM 10

CRM Artificial Intelligence Management Cybersecurity 10

Agile CRM

DECEMBER 21, 2022

The evolution of website personalization tools can be traced back to the early days of the internet when simple forms of personalization were implemented using cookies and other tracking technologies. One of the key drivers of this growth is the increasing use of artificial intelligence (AI) and machine learning in personalization tools.

e-Learning 52

e-Learning Advertising Customer Experience Marketing 52

SmartKarrot

OCTOBER 31, 2022

It should be easy for clients to use but also have features that will facilitate communication between them and their account managers (as well as between the account manager and other teams within the company). Artificial intelligence (AI) is the answer to this issue. or What are my login credentials? Accessibility. Continuity.

Account Management 10

Account Management Customer Success Management Artificial Intelligence 10