SuperOffice

JULY 5, 2022

Tough negotiators (B2B buyers refuse four offers before accepting the best one). Communicate in the right channel. The strategies differ depending on who you want to communicate with. Communicate with both groups. Communicate in the right B2B marketing channels. The B2B buyer has changed. They’ve evolved.

B2B 129

B2B Marketing Acquisition Media 129

Nutshell

AUGUST 28, 2023

Presenting Whether you’re doing an on-site demonstration for a potential client or using video conferencing to present a software solution, presenting is your sales team’s opportunity to lay out a compelling, personalized case for how your product or service will fulfill the prospect’s immediate needs. If the lead was lost, why was it lost?

Decision-making 118

Decision-making Sales Negotiation Advertising 118

Zendesk

JULY 26, 2022

A great BDR brings precise communication, documentation, and de-escalation skills to massive company endeavors. BDRs work hard to create strategic partnerships while building trust and negotiating to achieve win-win scenarios. Number of interactions through additional software vs. the core social media platform. Data analysis.

Media 96

Media CRM Software Software 96

Zendesk

DECEMBER 21, 2021

These numbers prove that focusing on sales aspects beyond the products themselves is invaluable to any sales strategy, from B2C in-store sales to major B2B sales. A huge part of the customer experience now takes place on social media and in more casual communication channels (i.e. Conversational sales and social selling.

Suppliers 98

Suppliers Sales CRM Media 98

Zendesk

DECEMBER 13, 2021

Odds are, your target audience is made up of several different personas, especially if you’re handling B2C and B2B sales. If you’re selling educational software, for instance, you’re going to have a very different conversation with an administrator than you are with a teacher. Are you looking for more leads? More revenue?

Sales 98

Sales Value Proposition B2C Construction 98

Hubspot Sales

MAY 24, 2023

A quick look at LinkedIn and previous call notes go a long way to helping you recall each stakeholder’s personality and communication style. For example, are you using great software to manage a project? If you work for a B2C business, this step might not apply. Handle concerns and negotiations. Be yourself.

Decision-making 109

Decision-making Meetings Negotiation B2C 109

Insightly

AUGUST 25, 2022

When you invest in a new customer relationship management (CRM) solution, a lot of work goes into choosing the right software and completing the planning stages of CRM implementation — things like assembling your CRM team , assessing your needs, and defining your goals. CRM software is more than just a contact management tool.

CRM 52

CRM Onboarding Decision-making Software 52

PandaDoc

MARCH 7, 2023

Improved customer experience Whether B2C or B2B, different customers will have different needs and expectations. There are a lot of communication choices today, such as phone calls, email , messaging, social media, and other channels. Don’t worry if this means a larger percentage of customers don’t make it past this point.

Profitability 52

Profitability Sales Software Software 52

PandaDoc

MARCH 1, 2023

Meaning that there can be anything from software enterprise sales to construction enterprise sales—the distinction is in who you’re selling to and not what you’re selling. Commercial SMB sales vs. enterprise sales So, what’s the real difference between making software enterprise sales as opposed to SMB ones? That sounds simple, right?

Sales 52

Sales Decision-making Stakeholders Construction 52

Zendesk

JUNE 28, 2022

With MEDDIC, reps learn how to progress through a methodical assessment, qualification, and analysis of the enterprise accounts they’re negotiating with. B2B sales training focuses on sales between businesses, rather than from business to customer (B2C). SaaS stands for Software as a Service. B2B sales training.

Sales Training 52

Sales Training B2B Sales Profitability 52

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. She is a Customer Success Manager Strategist at Catalyst Software who helps several companies retain and satisfy their customers. Amarachi Ogueji. Dana is also a founding member of CS Insider. Ronni Gaun.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Hubspot Sales

AUGUST 21, 2023

The process will typically look as follows: Contact: Communication between the lead and sales rep begins. Negotiation: Both sales reps and decision-makers discuss pricing details and feature needs. We typically see this model with B2C purchases in which a customer can find and buy a product via a website, like Netflix or Amazon.

Marketing 98

Marketing Brainstorming Decision-making Advertising 98