Blog Customer Experience Digital Transformation Innovation 
Kainexus
MAY 2, 2024
In this context, embracing digital transformation isn't merely an option—it's imperative for staying relevant and competitive. Digital transformation entails the strategic integration of digital technologies into all facets of a business, fundamentally altering how it operates and delivers value to its stakeholders.
Zendesk
DECEMBER 1, 2020
Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.
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Customer Think
FEBRUARY 21, 2023
Companies are investing heavily in digital transformation, with a Research and Markets report projecting the global market to be just over $1 trillion USD by 2025. The top reasons include increased operational efficiency, employee productivity, and the ability to deliver better customer experiences.
Planview
JANUARY 22, 2024
As we welcome the new year, we asked our team of product innovation experts and thought leaders to identify trends they’re seeing across the industry and within our customer implementations. Trend #1: Greater Financial Scrutiny on New Product Development Balanced Against Innovation Opportunity While the U.S.
QYMATIX
SEPTEMBER 27, 2022
Facts and trends about the B2B digital transformation. If you are leading a Business-to-Business manufacturer or distributor, you know it already: sales is currently experiencing a massive transformation across the globe. They research on the internet before buying, look for alternatives in forums, and read blogs.
DemandFarm
AUGUST 11, 2023
The goal is to break down traditional silos and establish a more consistent approach to enhancing the customer experience. The seamless integration of digital tools into the sales process has resulted in a more efficient and effective sales experience for both buyers and sellers.
ACT
MARCH 21, 2023
In this blog, we’ll delve deeper into the current professional services market and discuss a few noteworthy industry trends. These created roadblocks to service delivery and resource utilisation and, in turn, affected customer experience. That’s what it takes to keep up with the customers’ demands in 2023.
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