Apptivo

MAY 30, 2022

There’s a lot that goes into a sales process – from sourcing prospects, to building relationships, to keeping the relationship going – all with the sole aim of coming up with solutions for the customer. But in the end, it’s on the sales department to make that final push of converting that customer from the interest stage.

B2C 52

B2C eCommerce Sales Acquisition 52

Tidio

FEBRUARY 26, 2021

The great entrepreneur recognized that customer retention begins with a genuine relationship. His customer retention strategy will work for your business, too. In this guide: What customer retention is and why it matters for your business. 8 customer retention strategies to build authentic relationships. The best part?

eCommerce 52

eCommerce Acquisition Communication Retail 52

SmartKarrot

NOVEMBER 2, 2020

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. In the times of the coronavirus pandemic especially, a primary meter that will set businesses apart is customer experience.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

PandaDoc

JUNE 21, 2022

You have an existing business and need to pivot your offering to better serve your customers or developing market. The identity section of your document covers your business details, including what your company does and how you identify with your target customers. You’ve acquired a company and need to evaluate your market position.

Business Planning 98

Business Planning Investors Retail Banking 98

Hubspot Sales

MAY 28, 2018

This post originally appeared on HubSpot's Marketing blog. Best: Many people view your competition as Y and Z, but I really think long-term that Company A could be a threat, given that you’re both converging toward the ecommerce space. Better: I know this role entails a significant amount of customer interaction.

Investors 112

Investors Decision-making eCommerce Meetings 112

PandaDoc

APRIL 25, 2023

One of the most important factors in business is building long-term relationships with your customers. When you have loyal customers, you’re likely to have lower customer acquisition costs (CACs), better sales figures, and higher customer lifetime values (CLVs). Their customer support is not the best.

CRM 52

CRM Software Software Sales 52