Red Star Kim

FEBRUARY 22, 2024

It’s helpful in conversations, critical thinking and negotiation. Long before I learned of the value of Socratic questioning in coaching and counselling, I remember an editor asking me to use Socratic questioning in some writing. Socratic questioning is a way to drive logical argument. So what is Socratic questioning? Questioning skills).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

MARCH 1, 2024

At the recent Training – PM Forum on “ Buy-in, engagement and stakeholder management ” workshop we welcomed executive and manager delegates from legal and accountancy firms as well as a delegate from Poland. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

NOVEMBER 1, 2023

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Brooks Group

SEPTEMBER 21, 2022

Everyone from customer service to sales managers, and sometimes even the C-suite, understand what the sales team is doing in the field and how they can best support them, given their respective roles. Increase Your Emotional Intelligence (EQ). Confidence increases credibility, which in turn builds trust.

Emotional Intelligence 73

Emotional Intelligence Negotiation Sales Training Decision-making 73

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Read this blog post to see the results. What do we delegate?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

SBI

MARCH 19, 2013

Hard skills include such things as effective cold-calling, presentation skills, overcoming objections, skillful questioning, getting past the gate-keeper, negotiation skills, how to sell value, qualifying prospects, and closing techniques. Management can’t rely on forecasts. Sales Issues. Nancy can be reached at 916-596-3035.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

PandaDoc

JANUARY 27, 2020

Emotional Intelligence for Sales Success: Connect with Customers and Get Results. In order for you to know in which direction to steer the conversation, you’ll need to tap into your inner compass of emotional intelligence. See also: Top sales blogs all sales managers need to follow. By: Colleen Stanley.

Emotional Intelligence 121

Emotional Intelligence Artificial Intelligence Sales Negotiation 121

SmartKarrot

JUNE 6, 2022

Customer trainers educate customer success managers and customer service representatives. 7 Essential Hiring Tips for Hiring Managers while choosing a Customer Trainer. Customer success involves a variety of professionals who focus on delivering the best for customers. Who is a Customer Trainer? Like what you are reading?

Emotional Intelligence 10

Emotional Intelligence Customer Success Media Negotiation 10

Red Star Kim

MAY 22, 2023

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. She goes on to mention that you can raise the level of trust neurochemically by shaking hands (and doing so before a negotiation increases the chance of a positive outcome).

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Red Star Kim

OCTOBER 13, 2023

At the 28 th PM Forum Annual Conference in September I (in my capacity as Head of Training and Learning Transfer of the Managing Partners’ Forum and PM Forum), co-presented breakout sessions with Julie McConnell of international law firm White & Case. Senior management and human resource professionals stressed the need for transparency.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Account Management Skills

MARCH 2, 2021

Throughout her career she’s managed many different agencies and so is in a very good position to provide the ‘client side’ perspective on how agencies manage her business. Why being genuine and empathetic is so important to the account management role. * You know, there’s lots of examples of this.

Marketing 52

Marketing Account Management Meetings Media 52

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. Topics include: Professional and Practical skills for Marketing & BD Assistants, The Proactive Marketing Executive and Future Marketing Manager. So I’m confident you could skip some of this material if necessary.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

FEBRUARY 9, 2023

your line manager) or the Human Resources (HR) team to address the behaviour. If there is need to raise a formal grievance your line manager should ensure you avoid contact with the employee while the investigation takes place. other men) in order for them to function. What action to take?

Emotional Intelligence 130

Emotional Intelligence Negotiation Publishing Management 130

Red Star Kim

JANUARY 23, 2023

But what we also learned from the Pandemic was the importance of soft skills – how we manage ourselves and interact with others. Improve self-awareness (and emotional intelligence) Emotional intelligence (EQ or EI) quotient is a technical term covering many soft skills.

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

PandaDoc

NOVEMBER 26, 2018

According to the Society for Human Resource Management , recruiting, hiring, and onboarding a new employee can cost as much as $240,000. Interview tip: “If we asked your manager what you need to improve on, what would they say? And they’ll stay calm and won’t be easily flustered during the negotiation process.

Sales 61

Sales Software Software Onboarding 61