Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This book explores how to manage these differences when communicating digitally Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

NOVEMBER 1, 2023

Selling Basics – Detectives and DMUs (Video) and recommended books (kimtasso.com) Client research and listening projects may struggle to keep up with such large and diverse contact networks.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Jermaine Edwards

DECEMBER 6, 2023

After reading close to 50 different books and research papers on social psychology, ethics of trust, cultural trust, cultural behaviour and just plain old observation in business. Sometimes called perspective-taking, this kind of empathy can help in, say, a negotiation or in motivating people.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Zendesk

JANUARY 19, 2021

“Conflict brings out truth, creativity, and resolution,” wrote veteran hostage negotiator and conflict management expert Chris Voss in his 2016 book, Never Split the Difference: Negotiating as if Your Life Depended on It. Both the manager and agent should show empathy and use negotiation tactics to resolve the issue.

Negotiation 96

Negotiation Emotional Intelligence Communication Management 96

Red Star Kim

MAY 22, 2023

Clients also ask if there are any books to supplement people’s conversational skills learning – or for those who want a deeper dive into the topic. So I’ve selected three books – depending on whether you are a beginner or a pro and whether you are in the UK or the USA.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. Book review: Neuroscience for learning and development by Stella Collins.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. OpenAI can summarize books in 1000 characters or write poems for the Christmas party.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

PandaDoc

JANUARY 27, 2020

‘Tis the season of packed yoga classes, downloadable budget templates, and book recommendations. If you’re looking to level up your sales career in 2020 but don’t know where to start, we suggest checking out one, two, or all three of the must-read books listed below to get you equal parts inspired and fired-up to crush your quotas this year.

Emotional Intelligence 121

Emotional Intelligence Artificial Intelligence Sales Negotiation 121

CMOE

JUNE 6, 2019

Increasing your emotional intelligence can improve these and many other experiences at work (and in life). The workplace is a perfect opportunity to practice the five components of emotional intelligence that we’ll explore below. What Is Emotional Intelligence? Our tips and strategies will show you how.

Emotional Intelligence 45

Emotional Intelligence Performance Review Negotiation Meetings 45

CMOE

APRIL 27, 2021

Take courses & read books/articles. Team members who understand conflict management have the emotional intelligence to keep their feelings in check. If emotions do run hot, they may pull in a moderator to ensure the conversation moves forward in a positive way. Good problem solvers.

Decision-making 72

Decision-making Innovation Emotional Intelligence Leadership 72

Red Star Kim

OCTOBER 13, 2023

Particularly to equip M&BD teams with the skills needed to add strategic value : Strong technical capabilities Ability to develop strong relationships with key stakeholders Detailed knowledge of the business Advanced communication skills Inquisitive and commercial mindset Ability to influence Emotional intelligence Strategic and lateral thinker (..)

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

JANUARY 23, 2023

I conducted research to support a book on “Soft skills for lawyers” which was published in 2020. Some larger sets will have HR professionals who can provide self-assessments and signpost you to learning resources – guides, books, online knowledge hubs, internal and external courses. The importance of soft skills?

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

Account Management Skills

MARCH 2, 2021

I know, the skills I have now, you know, prehistoric and, you know, the days of buyer books and spot matching by hand when I was a TV buyer with 13 different channels, and you know, but starting at JW T was just fantastic. And such an honour for me to have started there. And the MD of the agency jumped up and answered it for me. But yeah, it.

Marketing 52

Marketing Account Management Meetings Media 52