OnStrategyHQ

MARCH 26, 2024

Ensure that everyone can brainstorm and think about this question before the session. Impact #2: If we could multiply our mission , we could connect deeper with our clients to help with their most strategic challenges. OnStrategy’s mission is: We create strategy that matters and drive the culture to execute it.

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

SmartKarrot

OCTOBER 27, 2022

Partner with product, customer support, marketing, and other teams to drive customer success and achieve objectives. Identifying Cross Platform Opportunities and liaise with the Go-to-market team. Define, improve, and manage a customer engagement model to drive consistent customer experience and performance of CSMs.

Customer Success 19

Customer Success Brainstorming Client Relationships Facilitation 19

ClearPoint Strategy

JULY 29, 2021

Use this list of objectives to brainstorm what’s most important for your industry and your specific strategy, then build a set of objectives that best represent your organization. From a marketing perspective, Goldman Sachs might focus on referrals and connections, and E*TRADE on social media and customer service automation.

Innovation 98

Innovation e-Learning Healthcare Government 98

SmartKarrot

OCTOBER 5, 2023

Foster Strong Client Relationships Your ability to mine an account is directly proportional to the strength of your relationship. Learn more about client relationships in this valuable blog: Building Client Relationships: What To Do And What Not To Do 4. Remember, timing is crucial. Want a roadmap?

Client Relationships 10

Client Relationships Brainstorming Stakeholders Customer Success 10

Account Management Skills

MARCH 20, 2023

We talk about: – how the roles and the skill sets are different – how they work together on projects and retainers – how they manage the client relationship – what friction points can occur and how they overcome them – their advice for agencies thinking of moving to an AM/PM model.

Digitalization 52

Digitalization Account Management Decision-making Management 52

Account Management Skills

JUNE 26, 2023

So, when I left Uni, I found it was a relatively slow job market and I struggled to get that first opportunity, so I decided to make my own opportunities and I did some freelance work and I did – I worked with digital agencies doing some copywriting, some SEO work. I also sign up to McKinsey Newsletters. So, love that.

Account Management 52

Account Management Client Relationships Management Communication 52

Account Management Skills

JULY 6, 2021

Now, all clients want, everybody wants the inside track right? It’s true of service providers in every market we’ve looked at, the clients want them to leverage their learning. There is an agency we work with in the States who want to bring thought leadership and added value to the client relationships.

Advertising 40

Advertising Leadership Client Relationships Decision-making 40

SmartKarrot

MAY 12, 2022

Though getting a new client is great for a business, keeping the customer relationship positive is the most difficult aspect. Customer engagement managers work with marketing and sales teams to ensure customers receive the value they signed up for. Customer engagement managers improve customer relationships.

Management 10

Management Interpersonal Skills Account Management Brainstorming 10

Account Management Skills

APRIL 6, 2021

I mean, my audience is principally those managing client relationships on a day to day basis. It’s their job, first and foremost, to listen to the client to understand their needs, their business challenges, their problems. So let’s brainstorm what that might be. No, and I completely agree with you.

Account Management 40

Account Management Management Meetings Client Relationships 40