Insightly

JANUARY 18, 2023

Doing so lets you focus on meaningful work while fostering your business growth. Now you know that a CRM can assist your consulting business with both client acquisition and client service. The last thing you want is to miss a scheduled meeting or let important tasks fall through the cracks.

CRM 52

CRM Client Relationships Acquisition Decision-making 52

SmartKarrot

JANUARY 11, 2022

Build and lead the world-class Customer Success team by developing and refining processes and procedures to meet/exceed defined KPIs and metrics of success. Increase renewal rates and reduce churn revenue growth and support new business growth through greater customer advocacy and reference-ability.

Customer Success 19

Customer Success Stakeholders Government Negotiation 19

Hubspot Sales

APRIL 27, 2023

They should also know how to negotiate terms that make clients happy and move the needle toward business growth. When a sales manager has succeeded at meeting and exceeding sales quotas, they could advance to sales leadership, including the head or VP of sales. They're right. This is the same for when you’re in the role as well.

Sales 110

Sales Account Management Communication Sales Management 110

SmartKarrot

OCTOBER 22, 2021

Role: Customer Success Director Location: Remote, Texas, United States Organization: Juniper Networks As a Customer Success Director, you will manage the customer experience with recurring meetings to supervise related activities and outcomes. Sustain business growth and profitability by maximizing value.

Customer Success 19

Customer Success Facilitation Onboarding Customer Experience 19

SmartKarrot

MARCH 22, 2022

Apply here: [link] Role: Customer Success Manager Location: Remote, United States Organization: Feedly As a Customer Success Manager, you will develop and maintain long-term and personal relationships with customers through regular and proactive meetings and interactions. Drive new business growth through greater advocacy.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Stakeholders 19

SmartKarrot

OCTOBER 7, 2021

Role: VP of Customer Success Location: Miami, FL, US Organization: AutoLeadStar As a VP of Customer Success, you will provide the front-line relationship for a select group of customers on an ongoing basis, and liaise with external and internal stakeholders as needed. Conduct training/on boarding workshops for new and growing customers.

Customer Success 19

Customer Success Stakeholders Onboarding Business Growth 19

SmartKarrot

MARCH 24, 2022

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to fully understand the publishers’ business strategies and measurements for success.

Customer Success 19

Customer Success Government Account Growth Facilitation 19

SmartKarrot

APRIL 8, 2022

Serve as the owner for a portfolio of high-value accounts, responsible for meeting key performance metrics. Identify and engage with additional client contacts to support business growth. Serve as a product expert, walking sites through everything from patient selection, and product features, to billing and reimbursements.

Customer Success 19

Customer Success Government Innovation Leadership 19

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

Arpedio

JULY 11, 2022

And if you keep working on your stakeholder relationships , best case scenario, you might even reach a point where they’ll be doing the selling for you. We call these stakeholders ‘Champions’, and ultimately, you want as many of these as possible. Noone wants to spend all their time interviewing, onboarding and training.

B2B 52

B2B Account Management Customer Success Leadership 52

SmartKarrot

OCTOBER 29, 2020

You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base. Drive new business growth through greater advocacy and reference-ability. Sustain business growth and profitability by maximizing value.

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

OCTOBER 12, 2022

A close look at the B2B customer account journey in a multi-stakeholder organization. As a B2B company, you still have clients and a client journey even though you sell to other businesses rather than consumers directly, as in the B2C world. Onboarding. Then comes the adoption stage. Sign-up process. percentage points.

B2B 10

B2B Onboarding Customer Success B2C 10

SmartKarrot

SEPTEMBER 28, 2023

Understand the Importance of Customer Renewals Customer renewals are vital for sustained business growth. Remember, customer retention and renewals are the foundation stones for business longevity. Adhere to predefined service level agreements in order to meet customer expectations.

Decision-making 10

Decision-making Customer Success Onboarding Advertising 10

SmartKarrot

DECEMBER 16, 2021

Right now, as we prepare for economic flux and conservative demand from customers, companies need to drive up their CX quality if they are to grow the business. Growth in complex times. 2020 will see businesses face several roadblocks to BAU operations. A stellar experience equals loyal customers.

Customer Experience 11

Customer Experience Prioritization Stakeholders Customer Success 11

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

SmartKarrot

DECEMBER 11, 2020

This is one of the customer engagement models introduced by Technology Services Industry Association (TSIA) that helps companies drive business growth. Onboarding and time to first value are the important steps that you must execute with utmost proficiency. Hence, the LAER model is one such strategy that you can implement.

Customer Success 10

Customer Success Acquisition Value Proposition Stakeholders 10

SmartKarrot

OCTOBER 10, 2022

In a study, McKinsey revealed that less than one-third of organizational transformations actually succeed in improving the company’s overall performance and growth. Only 16% of business executives feel that business transformation will give results. Companies who chose solutions and tips to aid the situation came out successful.

Emotional Intelligence 10

Emotional Intelligence Customer Success Business Growth Customer Experience 10

SmartKarrot

JULY 8, 2020

Customer success managers often design the whole process of product orientation from a business perspective. Because these are the stakeholders who are in constant interaction with them initially. And this is where they miss out on including the end-users perspective who might not be from the business background.

Stakeholders 10

Stakeholders Decision-making Onboarding Software 10

SmartKarrot

NOVEMBER 20, 2020

Representing the voice of the customer and influencing internal stakeholders by promoting a customer-centric mindset across the organization. Drive new business growth through greater advocacy and reference-ability. Confidently using technology to deliver remote meetings through desktop sharing.

Customer Success 10

Customer Success Government Performance Review Stakeholders 10

SmartKarrot

JUNE 11, 2023

Does it meet the needs of a smarter and fast-paced world? Role management: Project management tools also serve the need to define clear roles and responsibilities of all the stakeholders involved. It is wishful to believe that Atlassian works hard to upgrade Jira to meet user expectations. Is it still as efficient?

Software 10

Software Software Artificial Intelligence Customer Success 10

SmartKarrot

MARCH 16, 2022

Track customer outcomes and success goals with regular weekly/bi-weekly meetings to ensure progress. Ensuring clients have a smooth onboarding experience. Contributing to revenue growth by upselling/uplifting client contracts. Hosting online meetings with various stakeholders to review the progress of their desired outcomes.

Customer Success 3

Customer Success Onboarding Negotiation Client Relationships 3

SmartKarrot

SEPTEMBER 30, 2021

Drive customer outcomes, product adoption, onboarding, and customer experience. Reduce churn and drive new business growth through greater advocacy and reference ability. Conduct service meetings at client sites. May partner with the account manager to identify client business issues and provide solutions.

Customer Success 3

Customer Success Insurance Account Planning Stakeholders 3

SmartKarrot

JANUARY 6, 2022

As a Director of Customer Success, you will manage a team of coordinators to ensure they are ensuring top-notch customer service while meeting company-specific targets for revenue recognition and renewals. Meet quarterly goals to support corporate initiatives. Increase renewal rates and reduce churn.

Customer Success 3

Customer Success Finance Account Growth Facilitation 3

Hubspot Sales

SEPTEMBER 13, 2023

You’ll also be able to predict the capital you have available to make investments that encourage business growth, such as new software or training for teams. This way, the goods you have available will meet the exact needs of your customers. Manage inventory better. One-time payments. Subscriptions.

Sales 91

Sales Decision-making Finance CRM 91