Zendesk

FEBRUARY 12, 2024

With interviews featuring CEOs, CMOs, and other senior leaders, this podcast provides valuable insights into leveraging data, personalization, and innovative approaches to enhance customer experiences. It focuses on upcoming trends and technologies, making it essential for any business planning for the future.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Zendesk

JULY 25, 2022

The “white space” is the opportunity itself—the area where a business can innovate, expand, upsell, and cross-sell its products and services. You can think of white space as a place of unfilled potential—a blank slate or canvas that is waiting to be colored in with unarticulated customer needs and business opportunities.

Innovation 52

Innovation Decision-making Healthcare Retail 52

Hubspot Sales

JANUARY 25, 2023

His interest in shoes and sports strongly influenced his decision to start the athletic shoe company. Jacamo, for instance, is a clothing retail company targeting larger (and taller) men who typically struggle to find large-sized, fashionable clothes. They build a product that no one wants, causing their businesses to die in infancy.

Investors 64

Investors Profitability e-Learning Brainstorming 64

KAM With Passion

NOVEMBER 11, 2020

By talking to each other and by making sure that conversations are meaningful to both parties. What is true in the private life is true in business as well, especially between a supplier and their customers. Business Reviews have always been a crucial instrument to orchestrate the relationship between a supplier and their customers.

Key Account Management 130

Key Account Management Suppliers Account Management Account Planning 130

Red Star Kim

NOVEMBER 9, 2023

Book review: The Strategy Book by Max McKeown Author and book overview of The Strategy Book Author Max McKeown, with both an MBA and PhD from Warwick Business School, is a strategy and innovation coach for leading companies. He’s clearly an advocate for scenario planning. What is the informal decision-making process?

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

PandaDoc

MAY 4, 2022

It’s a universal fact that businesses only function if they’re being paid for their goods and/or services. Invoices facilitate making those payments occur. Simply put, invoices are not the favorite part of any business. And that is why invoicing software has proven to be one of the most useful innovations of the 21st century.

Facilitation 52

Facilitation Software Software Finance 52

Hubspot Sales

SEPTEMBER 19, 2018

Entrepreneurship is the process of starting (or improving upon) a business with the ultimate goal of making a profit. It often involves great risk and uncertainty, but it’s also an opportunity to overcome those challenges and to manage multiple aspects of a business operation. What does your business do? Source: HubSpot.

Small Business 111

Small Business Finance Government Decision-making 111