SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey. Make note of market movements and potential industry ramifications.

Customer Success 15

Customer Success Client Onboarding Retail Onboarding 15

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

JUNE 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years. Deliver client training and seminars MeasuredU client education curriculum.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

Brooks Group

APRIL 17, 2023

Sales training should teach all your employees: How to make sales calls How to negotiate with clients to find them the best deal Proposal writing Social selling Basic sales management skills Sales strategies How to close sales Client onboarding Consultative selling The above skills are just the basics.

Sales Training 52

Sales Training Negotiation Sales Decision-making 52

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Communicate with key stakeholders within client organizations to effectively assess and gain an understanding of their needs and internal processes.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

JUNE 14, 2021

Work directly with the clients to understand how best to ensure a smooth client experience – from client onboarding to client settlements. Exceptional at cross-collaborating internally with different teams, such as finance, legal, marketing, support, etc.

Customer Success 10

Customer Success Finance Investors Client Onboarding 10

SmartKarrot

DECEMBER 4, 2020

Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing. Apply here: [link] Role: Customer Success Manager Location: Sydney, AU Organization: Insight Timer As a Customer Success Manager, you will build significant long term relationships with our key clients in the US market.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

Zendesk

APRIL 1, 2022

Software evaluation. CS Ops conducts monthly audits of customer relationship management (CRM) and contact center as a service (CCaaS) software to determine whether they’re still serving the needs of success and support teams. If not, CS Ops may have to vet new providers and oversee the implementation of new software.

Customer Success 97

Customer Success Logistics Onboarding CRM 97

Apptivo

OCTOBER 21, 2021

Fundamentally, CRM software is a program that helps company sales teams, customer service teams, and marketing teams achieve three functions. Organize — A CRM tool helps to organize an effective sales funnel in one centralized cloud-based system, so everyone sees each client and their chapter as a journey with the company.

CRM 98

CRM Healthcare Digital Transformation Software 98

SmartKarrot

JULY 16, 2020

Of the many old adages in the customer success business, one says that keeping the clients that are already using your software is way better than attracting the new ones. Client retention is all about acquiring your customers, boosting revenue, and saving up the company’s money. Well, yes, you cracked it! Top Retention Ideas.

Acquisition 10

Acquisition Client Onboarding Customer Success Onboarding 10

SmartKarrot

MARCH 14, 2022

Role: Vice President Customer Success – AI Software Location: New York, NY, US (On-site) Organization: BD Strategy Partners As a Vice President of Customer Success, you will evaluate and where appropriate, implement improvements to CS/AM workflow processes. Plan onboarding sessions and project rollouts. Apply here: [link].

Customer Success 3

Customer Success Client Onboarding Onboarding Government 3

SmartKarrot

AUGUST 5, 2021

Oversees proactive engagement with clients to build value and ensure a long-term partnership. Partner cross-functionally with Sales, Marketing, Product Management, Technology, Professional Services, Training and Support groups to gain alignment and drive results. Manage the onboarding process for new clients.

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12

PandaDoc

MAY 8, 2023

That includes automation tools, ticketing systems, strong workflows, CRM software, live chat software, and so much more. Let’s take a look at some of the best customer service software for support teams in 2023. Customer service agents need the right tools in order to create outstanding customer interactions. Ease of use: 8.5/10

Software 52

Software Software Communication Publishing 52

PandaDoc

JULY 12, 2022

However, seeing as email marketing is one of the most effective ways of converting a prospect (especially when compared to sales calls that have a call-back rate of less than 1%), it’s still an important door nonetheless. Research is the crux of any marketing campaign, and email marketing is no exception. The AIDA method.

Sales 52

Sales Decision-making Onboarding Marketing 52