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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable.

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Value Net Model

Flevy

The model identifies 4 key types of players: Customers Suppliers Competitors Complementors Each player type holds strategic implications for organizations, influencing their operational and strategic decisions. The Value Net Model is invaluable as it provides organizations with a more comprehensive view of their competitive landscape.

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A Step-by-Step Strategic Account Plan Template for Shared-Value

Hubspot Sales

Expand your relationship landscape to include: Current relationship status ( Vendor, Preferred Supplier, Planning Partner, Trusted Advisor ). Discuss value co-creation with your customer. Core business partners. Relationship target (who, what, where, how, why). Relationship progression strategy. Map critical resources.

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4 Sales Methodologies That Will Maximize Your Sales Success

Arpedio

Let’s review the four methodologies (in a non-prioritized order): 1. This helps the SAM to stop and reflect on the state of his or her progress in understanding the customer’s business and connecting it back to the supplier company’s unique capabilities.

Sales 52
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A Step-by-Step Guide to Landing Your First Enterprise Client

SmartKarrot

According to Sam Odio, co-founder, and CEO (Chief Executive Officer) of Freshplum , “it’s not rare to have a 6-12 month sales cycle when selling to Fortune 500 firms, which may be very hard for a startup.” One of the fundamental issues with supplier agreement forms is this. Every supplier is unique.

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How to Start a Business: A Complete Guide for Startup Entrepreneurs

Hubspot Sales

The trick to successfully getting your business off the ground is to meticulously plan and organize your materials, prioritize properly, and stay on top of the status and performance of each and every one of these moving parts. Brainstorming business names? Filing taxes? Not so fun. Laurie Snyder will fill this general management position.

Finance 145