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How FAQ Software Can Help Your Small Business

Help Scout

Part of creating a great customer experience is empowering people to help themselves, and one of the best tools to help you enable self-service is frequently asked questions (FAQ) software. What is FAQ software? Those articles can then be sorted into categories for easy navigation or searched for, depending on the software.

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The 10 Best AI Tools for Small Businesses and How to Use Them

Hubspot Sales

That put a sour taste in my mouth regarding using that AI tool for my small business. Aside from ChatGPT and my specific use for it, plenty of other AI tools on the market can help your small business. How AI Can Help Your Small Business First, consider three ways AI can support your small business.

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The 30 best marketing resources on the Internet

Nutshell

Most episodes are five to ten minutes long and deliver actionable advice on topics like SEO, content creation, and social media. Joe Pulizzi and Robert Rose, the founders of the Content Marketing Institute, co-host the This Old Marketing podcast. Marketing Over Coffee. Marketing Over Coffee is hosted by John J. GET THE GUIDE.

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The 33 Best Sales Training Video Channels on YouTube

Hubspot Sales

Another must-watch video introduces the core concept of a book Cialdini co-authored with Steve Martin and Dr. Noah Goldstein called “ The Small Big ” -- the secret to finding the smallest change that will have the biggest impact. But the experts below were coaching salespeople while the YouTube co-founders were still in diapers.

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29 Tools & Resources for Today's Entrepreneur

Hubspot Sales

HubSpot Growth Platform is a full stack of marketing, sales, and customer service software. The platform scales with your business, so you can start for free and expand as your company grows. Xero is for accountants, bookkeepers, and small business owners who need help managing finances. HubSpot Growth Platform.

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

Business owners like Reuben Yonatan, Paige Arnof-Fenn, Jayson DeMers, and 70+ others have shared their working, tried-and-tested strategies to retain customers during the pandemic. Rand Fishkin, Co-founder and CEO, SparkToro. Rand Fishkin is the co-founder and CEO of SparkToro. Bruce Hogan, CEO, SoftwarePundit.

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How to calculate ROI of CRM (& improve it too!)

Insightly

Marketing focuses on content creation and delivering MQLs, while sales builds pipeline. From integrated marketing automation to project management to customer service and integrations , CRMs support a variety of use cases that allow businesses to simplify their tech stacks and reduce overlapping software costs and training costs.

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