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9 CRM Tips & Tricks from HubSpot's Experts

Hubspot Sales

Imagine if every business had this level of customer knowledge and personalization. Wouldn’t you want to make your customers feel valued? That's where Customer Relationship Management (CRM) software comes in. When you go up to the counter, a barista greets you and asks if you want your usual order.

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How to Improve Sales Productivity and Boost Team Efficiency

Nutshell

As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. Keeping an eye on your team’s sales productivity is one of the best ways to track performance and nip bottlenecks in the bud. Table of Contents What is sales productivity? What is sales productivity?

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How to Give Prospects a Delightful B2B Sales Experience

Hubspot Sales

It's never been more difficult to be a B2B sales rep. Regardless if you are a grizzled sales veteran with decades of experience or brand new to the profession, here are some simple steps to delight your prospects. It's time for reps to put away their timetable and stop focusing solely on hitting their monthly sales quotas.

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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

In this guide: What customer retention is and why it matters for your business. 8 customer retention strategies to build authentic relationships. The best customer retention software on the market. Customer Retention Definition. Make it clear which items can’t be returned, e.g., sale items.

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Jul 06 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, Austin, TX, US Organization: People.ai As a Customer Success Director, you will build and deliver upon mutually agreed upon success plans with buy-in from customer’s sales, marketing, and operational leadership. into their sales/marketing stack.

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Here’s What You Missed at TRANSFORM 2020

Showpad

Showpad just hosted the world’s largest sales enablement conference. This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. The only way to provide value to the buyer is to be customer obsessed and know your customers deeply.

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Customer support: Definition, importance & 10 key strategies

Zendesk

But it’s now a key differentiator between companies, a top consideration for customers, and a profit-generating force in its own right. Customer support also isn’t just about finding a quick solution to any one customer problem anymore. The experience is the sale.”. That is education through conversation.