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Soft skills revisited – with a leadership perspective

Red Star Kim

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. New soft skills for remote working. The shift to remote working during lockdown drove the need to develop several new soft skills. Whether digitally or in person.

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Come on, get happy!

Mercuri International

We wanted to find out what made people feel valued, supported, engaged, and indeed just plain ‘happy’ at work. The full survey results – and conclusions – will be published shortly, but here are some headline findings to whet your appetite…. How had this affected the way that teams communicated? What’s coming up?

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Motivating Today’s Employees: When the Carrot Can’t Always Be Cash

Strategic Communications

I have been interested in remote work for a number of years. Once the pandemic emerged and so many companies rapidly shifted to remote or hybrid work models, I proposed an update of that book to my publisher. Managing Remote Staff, (Self-Counsel Press, 2020) was the result. Remote Work Becomes Mainstream.

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Best Practices for Managing Remotely (You Already Know These…)

Strategic Communications

Man Working From Home Having Online Group Videoconference On Laptop. Over the past several months I’ve been very interested, even excited, to see how well the forced experiment with remote work has evolved. Since 2008 I’ve been working remotely. The “Big Lie” About Managing Remote Workers.

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Reconnecting with customers in a post-pandemic world

Insightly

Originally published in Entrepreneur. Sales, marketing and customer service teams are working in silos—which causes a number of problems. Don’t ditch digital. Over the past year, you’ve (hopefully) spent time honing your digital communications and marketing strategy while recognizing the power of a well-crafted email campaign.

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How to choose the right project management tool

Insightly

Dynamic marketing teams can use project management software to better collaborate and communicate, and, ultimately, ensure business success. . . With the rise of remote work, teams now span time zones and even international borders. Communication is splintered. How do you communicate project status with stakeholders?

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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

This article from January 2023 Strategic Account Management for Law Firms in the Age of Remote Working – Nexl answers the questions: What is strategic account management (SAM)? Nexl One law firm delegate reported that her firm had started using this system. Why do law firms needs SAM?