Red Star Kim

NOVEMBER 1, 2023

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Hubspot Sales

AUGUST 24, 2023

Imagine a sales representative who never sleeps, never gets tired, and possesses an uncanny ability to analyze vast amounts of data in seconds. This is the promise of AI sales reps, and their potential to revolutionize the sales industry is undeniable. The application of generative AI in sales is diverse.

Artificial Intelligence 81

Artificial Intelligence Emotional Intelligence Negotiation Sales 81

Red Star Kim

FEBRUARY 22, 2024

It’s helpful in conversations, critical thinking and negotiation. – Kim Tasso March 2010 How do you close a sale? Long before I learned of the value of Socratic questioning in coaching and counselling, I remember an editor asking me to use Socratic questioning in some writing. So what is Socratic questioning? Questioning skills).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Brooks Group

SEPTEMBER 21, 2022

Upselling—or offering a more expensive version of a product your customers want to buy—should be a natural component of most sales jobs. Here are four tips to up your skills so you can up your sales. The best sales leaders invest in their teams by providing a standardized, clearly defined selling system.

Emotional Intelligence 74

Emotional Intelligence Negotiation Sales Training Decision-making 74

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Chally

JANUARY 27, 2022

In reality, sales has developed from a “trade” to a “technology” and then finally a Profession. If you’re looking to start your career in sales, or build a strong team, consider these ten key sales skills to be a better salesperson­. Find more for team leaders in our key habits of a successful sales manager.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Arpedio

OCTOBER 17, 2023

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. It fosters a sense of belonging, motivation, and job satisfaction.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

PandaDoc

MAY 28, 2024

Modern consumers spend more time doing their own research and less time listening to sales pitches. Read this guide to learn the ins and outs of consultative sales. Key takeaways Consultative sales is customer-centric and focuses on building relationships. What is consultative sales? Why is consultative selling important?

Sales 52

Sales e-Learning Healthcare Software 52

Hubspot Sales

FEBRUARY 2, 2018

These emotions are tied to external situations and psychological stimuli. So, put your great communication skills to work, draw on your sales superpower of reading the room, and use these seven psychological tips for managing difficult prospects to save your deal. 7 Psychological Tips for Dealing with Difficult Prospects.

Negotiation 107

Negotiation Emotional Intelligence Decision-making Communication 107

Jermaine Edwards

DECEMBER 6, 2023

How does trust show up in our everyday communication and engagement? It happens when who you are to your customer (your character, honesty, challenge, consistency, values and more) becomes something that impacts the way they integrate, communicate, share and create opportunity with you.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. Coaching potential This is one of the biggest challenges for AI. Who do we delegate to?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

SmartKarrot

MAY 30, 2023

For us, a person’s understanding of others, emotional intelligence, love of working through problems, and positivity are paramount. You will report to the Global Head of Sales. Use strong communication skills to impact both current and potential customers. Close deals after negotiation.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Negotiation 19

SBI

MARCH 19, 2013

So it’s not surprising that each time I talk with my friends on the sales training front, they tell me that the path to increasing sales is to improve selling skills. Of course, my retort is that you won’t increase sales if you don’t have the right tools to compete more efficiently and effectively.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

Red Star Kim

MAY 22, 2023

Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

PandaDoc

JANUARY 27, 2020

If you’re looking to level up your sales career in 2020 but don’t know where to start, we suggest checking out one, two, or all three of the must-read books listed below to get you equal parts inspired and fired-up to crush your quotas this year. Emotional Intelligence for Sales Success: Connect with Customers and Get Results.

Emotional Intelligence 121

Emotional Intelligence Artificial Intelligence Sales Negotiation 121

SmartKarrot

JUNE 6, 2022

Previous experience as a customer trainer Knowledge of learning management systems Experience or worked in customer service positions or sales Experience in HR or related Open to travel regionally and nation-wide Excellent communication skills and ability to learn. Hiring a customer trainer can be challenging work.

Emotional Intelligence 10

Emotional Intelligence Customer Success Media Negotiation 10

Red Star Kim

OCTOBER 13, 2023

But there are different proficiency levels The McKinsey Modern Marketing model (2020) which splits capabilities from enablers I like the inclusion of neuroscience, predictive, innovation and adaptability skills in the 2018 advanced marketing management model of Dimitriadis, Dimitriadis and Ney Ever changing digital marketing skills frameworks – see, (..)

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. For example, learning a sales process including documents and offers for clients that use colour and images to explain simply. So I’m confident you could skip some of this material if necessary. Some were particularly noteworthy.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Account Management Skills

MARCH 2, 2021

So it’s either coming from sales roles from other general management roles, from ops from, you know, from all sorts of places who don’t know about marketing. So you know, so what a great starting point, collaboration, communication and getting everyone to speak to each other. help us solve it.

Marketing 52

Marketing Account Management Meetings Media 52

PandaDoc

NOVEMBER 26, 2018

Whether we like it or not, you have to agree: The development of improved AI and forecasting means sales is no longer an “artform” but a “science” The question is how to hire sales reps whose qualities match the trends seen in data and keep them on to continue building relationships with clients at scale.

Sales 61

Sales Software Software Onboarding 61