Sales Gravy

MAY 3, 2023

Leading In A Changing Sales Landscape On this episode of the Sales Gravy Podcast, Jeb Blount (Sales Gravy CEO and author of Sales EQ) and Graham Hooper (CEO of Ellison Technologies) discuss the keys to leading your sales team in uncertain times. Salespeople aren’t the only ones experiencing tough times.

Emotional Intelligence 88

Emotional Intelligence Artificial Intelligence Decision-making Sales 88

Red Star Kim

JUNE 24, 2022

Empathy is one of the core elements of emotional intelligence. There’s a short (eight minutes) video explainer on empathy and emotional intelligence. . And this book explains emotional intelligence and includes a self-assessment of your EQ in four key areas. . Let me explain. . Congruence.

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

Account Manager Tips

AUGUST 14, 2022

Emotional intelligence 6. Sales Find the course that's right for you How to identify your skill gaps Define success What goals do you need to achieve? Related courses: Framing Your Communication to Inspire and Convince. Discover how to get management's support and inspire your team by communicating effectively.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Red Star Kim

OCTOBER 19, 2023

Recent research (from Challenger Sales and Insight Selling Insight selling – building on consultative selling models (kimtasso.com) ) suggests that whilst solution and consultative selling approaches are effective, the most successful approach is Challenger/Insight selling where you educate and challenge the client and provide new insights.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

SEPTEMBER 22, 2022

Client service and sales opportunities for professionals in the digital age” some key issues emerged: Telephone skills: Anxiety, voice, etiquette and the client experience. All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Arpedio

JANUARY 5, 2024

In the competitive world of sales, the art of relationship management is a pivotal factor that drives success. Effective relationship management in sales is not just about making connections; it’s about building and maintaining long-term partnerships that benefit both parties.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Red Star Kim

NOVEMBER 1, 2023

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Brooks Group

JUNE 27, 2022

Sales negotiation is a critical skill for any sales professional. We will discuss everything you need to know about sales negotiation, providing valuable tips that can help you improve your negotiation skills. What is Sales Negotiation? When you negotiate sales, each party tries to go for a deal that is in their favor.

Negotiation 85

Negotiation Emotional Intelligence Sales Profitability 85

Red Star Kim

FEBRUARY 9, 2023

Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. And explored various sales methodologies. Here are the highlights on Referrer and Intermediary Management – Silos, Targets and Culture. Video) (kimtasso.com).

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

PandaDoc

MAY 13, 2024

The psychology of sales can reveal all this and more. There’s no doubt about it: understanding customer behaviors and the reasons behind them can not only help you close deals but is a surefire way to keep buyers happy and fulfill the dreams of every sales lead. What is sales psychology? Is it pure luck? Sparkling marketing?

Emotional Intelligence 52

Emotional Intelligence Decision-making Sales e-Learning 52

Hubspot Sales

JULY 7, 2023

As technology advances and becomes more accessible, businesses are leveraging artificial intelligence (AI) to improve their sales processes. AI has the potential to revolutionize the way sales teams operate, giving them valuable insights and predictive analytics to drive more revenue. Are sales teams investing in AI?

Artificial Intelligence 118

Artificial Intelligence Emotional Intelligence Sales Decision-making 118

Red Star Kim

FEBRUARY 21, 2024

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Most sales frameworks are based on evidence that shows the right order in which we ask questions.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Hubspot Sales

AUGUST 24, 2023

Imagine a sales representative who never sleeps, never gets tired, and possesses an uncanny ability to analyze vast amounts of data in seconds. This is the promise of AI sales reps, and their potential to revolutionize the sales industry is undeniable. The application of generative AI in sales is diverse.

Artificial Intelligence 83

Artificial Intelligence Emotional Intelligence Negotiation Sales 83

Red Star Kim

OCTOBER 16, 2023

And the problem was compounded with extraordinarily long lead times for sales through complex decision-making processes in professional services. Some looked to LinkedIn’s Sales Navigator to drive data and process. Another area for discussion was sales training and sales process management.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Hubspot Sales

NOVEMBER 14, 2018

And they're here to take your sales job. It might be true that technology can be integrated into many steps of the sales process. Develop empathy and you'll enjoy more effective sales conversations. Quite simply, empathy is the ability to understand the emotional state of another person and respond appropriately.

Emotional Intelligence 100

Emotional Intelligence Sales Communication Decision-making 100

Hubspot Sales

AUGUST 31, 2022

Whether working in sales or support, the best reps know how to be charismatic. Emotional intelligence (EQ). Research from TalentSmart EQ found that 90% of top sales performers are high in emotional intelligence. Take this free emotional intelligence quiz from the University of Berkeley-California.

Emotional Intelligence 145

Emotional Intelligence Publishing Communication Management 145

Hubspot Sales

DECEMBER 20, 2017

In sales, success is a reflection of two things: The strength of their hard skills and the strength of their soft skills. What are soft skills in sales? They include a salesperson's ability to relate and communicate with others, emotional intelligence, level of charisma and confidence, and more. Growth-minded.

Emotional Intelligence 145

Emotional Intelligence Communication Meetings Leadership 145

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions. Best Practices for Sales Managers 1. Lay a robust foundation.

Sales Management 101

Sales Management Management Energy and Utilities Emotional Intelligence 101

Red Star Kim

OCTOBER 24, 2022

Last week, we welcomed UK and international delegates to a PM Forum digital workshop on “Selling Processes and Sales Skills for Marketing and BD Professionals”. sales processes 2. Behaviour in sales meetings). Sales process. Multifaceted map of the sales process. The session comprised three modules (1.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Brooks Group

SEPTEMBER 21, 2022

Upselling—or offering a more expensive version of a product your customers want to buy—should be a natural component of most sales jobs. Here are four tips to up your skills so you can up your sales. The best sales leaders invest in their teams by providing a standardized, clearly defined selling system.

Emotional Intelligence 73

Emotional Intelligence Negotiation Sales Training Decision-making 73

Chally

JANUARY 27, 2022

In reality, sales has developed from a “trade” to a “technology” and then finally a Profession. If you’re looking to start your career in sales, or build a strong team, consider these ten key sales skills to be a better salesperson­. Find more for team leaders in our key habits of a successful sales manager.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Hubspot Sales

MAY 26, 2023

You are greeted with a pitch from a pushy sales rep. Even if you do, the pushiness is a turnoff and you might buy the product elsewhere or through a different sales rep. For a great sales call, it's key for agents to be knowledgeable about company offerings, conversational, and respectful.

Emotional Intelligence 104

Emotional Intelligence Software Software Communication 104

Red Star Kim

DECEMBER 5, 2023

Sometimes marketing and sales system are not integrated. And there was the added complication of long sales cycles. However, some lack systems and data for monitoring activities once leads are passed to fee-earners for follow up and nurturing. This ignited ideas on how to address some of the issues.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

MTD Sales Training

FEBRUARY 26, 2018

No matter how long you’ve been associated with sales, you’ll never know it all. This can be the result of hardening of the attitudes or simply an inattention to their emotional intelligence, or a plethora of other reasons. Whatever the case, a sales manager needs to watch how they communicate with their salespeople.

Sales Management 88

Sales Management Management Emotional Intelligence Sales 88

Hubspot Sales

DECEMBER 8, 2017

In the competitive world of sales, everyone is seeking the magic bullet that will accelerate revenue. But there’s a simpler way to increase market share: Make your sales organization more optimistic. Met Life was spending $30,000 on sales training per salesperson, but 80% of their reps had left within four years.

Insurance 109

Insurance Emotional Intelligence Brainstorming Sales 109

Brooks Group

JANUARY 25, 2023

View this week's video Engagement Mindset Make sure your salespeople understand: their goal, when first engaging with a prospect, is to set the sales process in motion by turning a potential resistor into an avid listener. They don’t need to try and be liked, and they don’t need to go too far into their sales process too fast.

Emotional Intelligence 76

Emotional Intelligence Sales Training Decision-making Communication 76

Arpedio

OCTOBER 17, 2023

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. It fosters a sense of belonging, motivation, and job satisfaction.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Zendesk

NOVEMBER 2, 2022

Life in sales isn’t so different from navigating the delicate conversation of movie preferences with your partner. There are real benefits to be had from honing your diplomatic skills and establishing a set strategy for guiding leads from the top of the sales funnel to the bottom. What is a sales negotiation? Are you prepared?

Negotiation 52

Negotiation Sales Decision-making Emotional Intelligence 52

MDI Training

MAY 30, 2023

But in addition to traditional goals such as increasing sales and optimizing efficiency, Inner Development Goals (IDGs) are also gaining importance. IDGs aim to help you as a leader develop your emotional intelligence, self-reflection, values, and leadership philosophy.

Leadership 52

Leadership Digital Transformation Emotional Intelligence Co-Creation 52

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. Coaching potential This is one of the biggest challenges for AI. Who do we delegate to?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Jermaine Edwards

DECEMBER 6, 2023

How does trust show up in our everyday communication and engagement? It happens when who you are to your customer (your character, honesty, challenge, consistency, values and more) becomes something that impacts the way they integrate, communicate, share and create opportunity with you.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Shapiro Negotiations

MARCH 9, 2023

If you are in business or sales, then you must be able to balance your clients’ needs and your own goals to reach an agreement. The art of negotiation is being able to interact and communicate with others effectively to reach a goal — and it is a skill you likely use in your work every day. Keep track of your promises.

Negotiation 52

Negotiation Emotional Intelligence Construction Meetings 52

PandaDoc

APRIL 24, 2023

You’re probably here because you want to build a successful sales enablement strategy for your business. Read on to discover how to create effective sales strategies through the power of enablement and turn your team into an all-star performance machine. What is a sales enablement strategy? You’ve come to the right place!

Sales 52

Sales e-Learning Onboarding Software 52

Red Star Kim

APRIL 24, 2023

Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption).

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

SmartKarrot

APRIL 17, 2023

AI chatbots offer a cost-effective way to automate tasks, streamline communication, and provide a personalized user experience , making them a popular tool for businesses. What are the Types of Artificial Intelligence Chatbots? There are primarily 2 types of artificial intelligence chatbots: 1.

Artificial Intelligence 10

Artificial Intelligence Communication Emotional Intelligence Customer Experience 10