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How Emotional Intelligence Impacts Close Rates in Sales

SuperOffice

The ability to understand that comes through emotional intelligence. In this article, we’ll discuss: What emotional intelligence is. How to teach emotional intelligence to salespeople. What is emotional intelligence (EQ)? Wondering what emotional intelligence is? The result?

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Nine insights: Sales processes and selling skills for targeting and meetings

Red Star Kim

Behaviour in sales meetings). This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. Sales meetings. Delegates reported some fee-earner challenges when attending preliminary sales meetings. Debrief after meetings.

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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

About Julie McConnell Julie moved from being a construction lawyer (both in the UK and Australia) to becoming Associate Director Business Development at White & Case. Our participants were from junior and senior roles at legal, accountancy and consultancy firms.

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Telephone skills: Anxiety, voice, etiquette and the client experience

Red Star Kim

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. Those working from home might have different ambient noises – pets, children, neighbours and local construction works. Some felt that the Covid pandemic was responsible.

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Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

Some of these reflect Cialdini’s keys of persuasion and influence Influence – Cialdini’s six principles of the psychology of persuasion (kimtasso.com) Sales meeting guidance She advocates that the start of each meeting is for knowledge collection mode – asking lots of simple questions (What and Why).

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Sales Leadership: Qualities Of A Sales Leader

Brooks Group

Let’s look more closely at the qualities of effective sales leadership : Emotional Intelligence Skills Finding and hiring people with emotional intelligence can sometimes be difficult. They need to motivate their team by providing constructive criticism and inspiring them to learn.

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Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

Red Star Kim

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. Emotional threats (both nonverbal messages or a single word) send us into a state of fear. We become calmer, regain our composure and we begin once again to think in a constructive way.