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Sales Tech Game Changers: How to Exceed Revenue and Profit Projections

SBI

Jared: Since our founding in 1999, Zilliant has partnered with our customers by curating actionable insights hidden in their data that drive sales actions, customer relationships, and profitable growth. And they continue to keep us because our customers regularly exceed revenue and profit projections thanks to our AI.

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7 Benefits of Connected Services Organizations

Planview

A connected services organization is one in which systems, data, work, people, and customers are integrated and aligned, in order to establish a critical link in the organizational chain that joins customer and solution value. Optimized resource management is critical for delivering customer success and protecting profit margins.

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Women Leaders in Customer Success 2021

SmartKarrot

Women in customer success are taking over the town and converting every milestone which was once considered as surreal. Customer Success as a niche is highly competitive and caters to a large volume of masses. Catherine Blackmore, GVP, Customer Success, Oracle Marketing Cloud. Source: Pexels.

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One-Size-Does-NOT-Fit-All

Corporate Visions

Typically, customer success programs have to settle for using commercial content from the customer acquisition side, or improvise their own communications with a comparably limited budget. Despite all this, customer success has emerged as a key growth engine—a separate category that demands attention.

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Top 50 Customer Success Influencers 2021

SmartKarrot

The evolving field of Customer Success owes its origin and rapid rise to a passionate community of pioneers, proponents, and practitioners. Here’s our Top 50 Customer Success Influencers list celebrating those frontiersmen and women pushing the boundaries and making Customer Success the force that it is today.

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The Fourth Value Conversation

Corporate Visions

A few years ago, when a team of co-authors and I published The Three Value Conversations , we turned our focus (naturally) to three inflection points in the deal cycle that we thought—and still think—are fundamental to creating sales opportunities, bringing those opportunities through your pipeline, and negotiating a profitable close.

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5 Key Takeaways from TSIA: Interact

Planview

If you can relate, you may be losing revenue, diminishing customer experiences, and putting more pressure on profits margins. Are you connected to customer success to ensure adoption and retention? Companies must “lean out” their customer experience and the organizations that support them. The Final Word.