Brooks Group

APRIL 9, 2024

Finance, operations, and management, oh my! Bigger deals usually mean bigger committees, which present unique challenges compared to selling to an individual decision maker or even a small group. Department heads: Leaders of specific departments or teams who are accountable for the success of the purchased solution in their areas.

Value Proposition 96

Value Proposition Procurement Decision-making Stakeholders 96

SmartKarrot

MARCH 9, 2021

Role: Vice President, Customer Success Location: Boston, MA, US Organization: Immuta As a Vice President of Customer Success, you will map the customer journey beginning with implementation. Define the segmentation of the customer base and varying strategies for each segment.

Customer Success 10

Customer Success Negotiation Onboarding Finance 10

SmartKarrot

JUNE 4, 2021

Role: Director of Customer Success Location: Denver Metropolitan Area, US Organization: Terrayn Dispensary Marketing As a Director of Customer Success, you will ensure high-quality value delivery of the marketing services to guarantee customer retention and customer success.

Customer Success 10

Customer Success Investors Insurance Banking 10

SmartKarrot

MARCH 16, 2021

Role: Director of Customer Success Location: Remote, United States Organization: Terminus As a Director of Customer Success, you will manage a team of 8 (and growing) Customer Success Managers. Identify risks to customers achieving their stated business goals by developing risk mitigation plans.

Customer Success 10

Customer Success Value Proposition Digital Transformation Customer Experience 10

SmartKarrot

FEBRUARY 17, 2021

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

Miller Heiman Group

JULY 30, 2019

Finance: Similar to procurement, buying influences in finance are concerned with price, but also about how your product impacts the company’s financial performance either by increased revenue potential or cost savings. Knowing this will allow sellers to have a better idea of how to present their solution to each style.

Manufacturing 61

Manufacturing Supply Chain Procurement Decision-making 61

SmartKarrot

JUNE 30, 2022

Customer success is one aspect of corporate SaaS mergers and acquisitions that is sometimes overlooked. Organizations are guilty of putting it on the back burner even though it is one of the most crucial factors in success. Maintaining the focus on customer success throughout the mergers and acquisitions process is difficult.

Acquisition 10

Acquisition Customer Success Energy and Utilities Logistics 10

Help Scout

DECEMBER 26, 2018

The Art of Negotiation. Our VP of Finance, Shawna Fisher, delivered a talk at a company retreat about how negotiation is best understood not as a face-to-face confrontation, but as a side-by-side, problem-solving journey: “Negotiation is fundamentally about human interaction.

Negotiation 40

Negotiation Publishing Finance Leadership 40

Hubspot Sales

MARCH 4, 2019

I enrolled at Harvard Business School after spending a few years in finance. Today's buyers are savvy, and the moment they feel you're presenting yourself inauthentically, they'll start doubting the rest of your advice. Root this training in real data and results, keeping an eye on churn, retention, and customer success.

Sales Training 102

Sales Training Sales Onboarding Sales Management 102

SmartKarrot

MAY 19, 2020

Now that if you have the requisite knowledge, expertise and education, you need to know how to put all of it presentably in your resume. For example, if you are a finance account manager, it is most likely expected that you have a Bachelor’s degree either in Finance or Business Marketing. As your resume speaks for you.

Account Management 10

Account Management Management Finance Negotiation 10

SmartKarrot

OCTOBER 19, 2022

In addition to these responsibilities, account managers also have to monitor billings, ensure customer retention , ensure customers remain loyal, and prepare reports and presentations for senior management. The highest-paying industries are IT, technology, finance, and banking. Like what you are reading? contact-form-7].

Account Management 10

Account Management Management Telecommunications Healthcare 10

Hubspot Sales

MAY 3, 2018

I hope people like me continue to raise the importance of formal continuing education within the sales profession, in the same way it’s applied to corporate roles like finance, legal, HR and IT.” At first, they'll hire low-cost, customer service professionals. -Rex Bibertson, principal, Rexb.co John Kauffman, CEO, Lammaore USA Inc.

Sales 141

Sales Artificial Intelligence Sales Training Account Management 141