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The Future of SAM – Revisited

Strategic Account Management Association

She also works on sales effectiveness and has recently done some innovative work around omni-channel excellence. He’s a global thought leader around business-model innovation, market design and disruption. Ask yourself: What does the acceleration of digital adoption and the explosion of available data mean for SAM?

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How to Boost Sales Productivity with Account Planning

Upland

Account planning focuses on your customers first—and the sales numbers follow. By gaining a thorough understanding, sales professionals can tailor their offerings to align precisely with what the customer values most. Recognizing patterns in the data allows you to identify new market opportunities and predict future trends.

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Why is value-based selling so important?

Mercuri International

Value-based selling has been around for more than 30 years and is still as relevant as ever. When Mercuri Research recently surveyed the most important challenges for business leaders, customer value orientation came out on top, just as it did in our last survey 5 years ago.

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6 Myths That Could Be Holding Up Referral Partnerships

CoSell

But we live in a digital business world. Our interactions are occurring in digital reality and everyone is included. The customer journey is not starting with marketing and ending with sales. Marketing may have innovative ideas to streamline the path that buyers take. That may have been acceptable in the past.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. Chuck Robbins, the Chair and CEO (Chief Executive Officer) of CISCO has a prominent role in promoting customer-centricity. Steve Jobs once advised to get closer to customers.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. Chuck Robbins, the Chair and CEO (Chief Executive Officer) of CISCO has a prominent role in promoting customer-centricity. Steve Jobs once advised to get closer to customers.