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Change Management – Heads, Hearts and Hands

Red Star Kim

Learning anxiety was another – which led to fears about temporary incompetence, punishment for incompetence, loss of personal identity and loss of group membership. Research on leadership and emotional intelligence (EQ) (kimtasso.com) shows that adaptability is one of the 12 domains of emotional intelligence (EQ).

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What is the psychology of sales and why is it important? Study behavior to close more deals

PandaDoc

You already know who your customers are — but do you know what makes them tick and drives their decision-making? Humans aren’t purely rational — psychology influences every decision we make. It emphasizes the customer’s needs, wants, emotions, and motivations. What is sales psychology? Why does it matter?

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20 insights on change management processes and communication

Red Star Kim

We also observed that a lot of change was achieved during Covid as learning anxiety was outweighed by survival anxiety and everyone was in the same boat so there was persuasive “social proof” to change. We also examined some of the communication barriers – and touched on cognitive overload, decision fatigue and change saturation.

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22 tips on being a persuasive writer in professional services

Red Star Kim

This post acts as a reminder and additional learning resource for the delegates. Make your content stand out. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). We can learn from the approach used by TED lectures. Persuasive writing convinces the reader of a particular point.

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Are You Above Average?

S4 Consulting

In fact, you use a completely different part of your brain, the right dorso-medial prefrontal cortex, to reflect on your own emotions than you do to reflect on the emotions of others. [2] Self-awareness is a skill that can be learned and, just like a muscle, it can be strengthened with the right exercises. 3] Drevets, W.

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How to build a sales enablement strategy

PandaDoc

It’s the right question to ask, but to answer it, it makes sense to first discuss the definition of sales enablement. A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams. What is a sales enablement strategy? Try now 5.

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How to hire the right sales reps (and keep them!)

PandaDoc

While that’s great when you’re trying to find the best salesperson, it can also be a drawback if you aren’t making a competitive offer during (and after) the interview process. If you’re willing to make a competitive offer, you can likely find sales talent with your preferred competencies and fill your sales positions quickly.

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