Zendesk

MARCH 6, 2023

The transportation industry has been slow to modernize its digital infrastructure, resulting in frustrating experiences for crews, support staff, and passengers alike. With more modern and flexible solutions, you can integrate old systems with newer ones and start charting a course to digital transformation.

Transportation 52

Transportation Digital Transformation Digitalization eCommerce 52

Tidio

FEBRUARY 26, 2021

For one, it has significantly accelerated the process of digital transformation. Gen Z shoppers are the most loyal eCommerce customer segment. As the first generation of true digital natives, they are very analytical and conscious buyers. The COVID-19 pandemic has shaken the world economy in a variety of ways.

Customer Experience 145

Customer Experience eCommerce Advertising Digitalization 145

Hubspot Sales

MARCH 31, 2020

The brand shifted its focus toward ecommerce and a direct to consumer sales strategy, connecting more immediately with customers online. More recently, the company has looked to streamline its ecommerce efforts by cutting out third-parties. The company also significantly stripped back its retail efforts. The results?

Retail 71

Retail Digital Transformation eCommerce Manufacturing 71

Hubspot Sales

JUNE 5, 2020

Whenever I have a conversation about digital selling, the discussion quickly transitions to topics like search engine optimization, Facebook Ads, or some other messaging related category. In other cases, social media marketplaces come up or even the latest progress someone is making in eCommerce. Digital Marketing.

Digitalization 131

Digitalization Marketing Media Sales 131

Zendesk

MAY 3, 2021

The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. To illustrate this, we can think of transforming the loan origination process as one example. Retail & Ecommerce. No industry is immune to digital transformation.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52

SmartKarrot

JANUARY 27, 2021

Build on the foundational CSM team to meet the challenges of tackling change management/digital transformation for Fortune 1000 Enterprises. Collate customer feedback and work with team members to prioritize topic feedback and deploy communications strategies to execute on needs.

Customer Success 10

Customer Success Digital Transformation Publishing eCommerce 10