Fri.Aug 11, 2023

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Recap: The Lean Effect Podcast (EP 128 with Matt Banna)

Kainexus

In a recent episode of The Lean Effect Podcast , Mark De Jong sat down with our very own Matt Banna, Enterprise Account Executive at KaiNexus, to delve into the world of employee engagement, executive buy-in, and process improvement.

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Boosting Your Company’s' Resilience With Business Coaching During a Downturn

The Great Game of Business

Hiring a business coach? When times are lean, and people are predicting an economic downturn? Yes. Discover several reasons why investing in business coaching during lean times or an economic slowdown can pay off in the long run. The key is to build resilience because it’s the resilient companies that rebound faster. Ready to take the plunge? Keep an open mind as you wonder about your company’s long-term success.

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Continuous Improvement vs Lean: What's the Difference?

Kainexus

We, at KaiNexus, are fortunate to have the opportunity to chat with business leaders across the spectrum about the challenges and opportunities they face. Most conversations involve employee engagement, operational excellence, and customer satisfaction. Continuous improvement is the relentless pursuit of incremental betterment through iterative refinements and innovative adaptations.

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Helping Your Team Feel Seen, Valued, And Heard Through Vulnerable Leadership

Sales Gravy

Building and Leading a Successful Sales Team On this episode of the podcast, Allison Walsh, Vice President of Business Development and Branding for Advanced Recovery Systems, a national behavioral healthcare company, discusses her experience in building and leading a successful sales team. Starting as the second employee of the company, she has been instrumental in its growth to a team of a thousand and counting.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Introducing Revenue Booster, Our New Add-On for Getting the Most Out of Your CRM

Nutshell

We’re excited to introduce Revenue Booster , Nutshell’s new add-on for increasing your team’s efficiency, flexibility, and revenue. Launching with two exciting new features, Revenue Booster is built for teams who want to get more from their workflows and take their CRM to the next level. And at just $37 total for your entire company, Revenue Booster is just as accessible to teams of three as to teams of 30.

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Creating a Cultural Shift Toward Transparency

AchieveIt

Be honest, does your organization truly embrace transparency? You might think it does, but you can always do a little bit better. According to Joe Krause , VP of customer engagement at AchieveIt, “The idea of being held accountable to results sometimes scares people.” Your employees may worry that, if they are transparent about their performance, they’ll be punished for their failures, even if you assure them they won’t be.

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Breaking boundaries: ABM in Digital Era

DemandFarm

The B2B landscape is undergoing a dynamic transformation, propelled by the forces of digitization, technological breakthroughs, and evolving workstyles. This multifaceted shift is reshaping the business landscape, fostering unprecedented growth and diversification. Account-based marketing or ABM is one such strategy that is aligned with account-based sales to target high-value accounts with personalized and targeted campaigns.

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Conway’s Law vs. Inverse Conway’s Law and the future of build vs. buy in martech

Customer Think

I’ve floated the idea of an Inverse Conway’s Law in previous posts before, but only in passing. So today I want to fully describe the concept, because I believe it is a useful way to understand some of the current challenges in martech — and why it may drive a major shift in marketing software in the AI Era. Conway’s Law (broad interpretation) To understand Inverse Conway’s Law, you first need to understand Conway’s Law. … Conway’s Law vs.

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Streamlining the Sales Experience in Digital Key Account Management

DemandFarm

In traditional sales operations, we have primarily focused on maintaining a healthy sales funnel, achieving high average win rates, and maintaining deal sizes. However, over the past decade, the selling process has undergone a complete transformation. We have transitioned to cloud-based and software selling models, shifting our focus to the customer’s product experience.

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Survey Sample Size: How to Use Sampling to Supercharge Your CX Program

Customer Think

Use our calculator to determine your own survey sample size. Plus, we provide a quick explainer on how to use sampling to improve your customer experience program and rein in fees. Clients ask me these questions all the time: “For a precise analysis, won’t it be expensive to examine every customer comment?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Five Customer Advisory Board Member Recruiting Hurdles (and How to Overcome Them)

Customer Think

When initiating a customer advisory board (CAB) program, one of the first hurdles often faced by host companies is recruiting customers to join their initiative.

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Safeguarding Lone Workers with Vision AI: Innovative Approach To Lone Worker Safety

Customer Think

Lone workers work in isolation or without direct supervision, playing a crucial role in various industries such as construction, healthcare, retail, agriculture, security, and transportation. Lone workers take up some of the most dangerous and challenging jobs.