Fri.May 21, 2021

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How to Motivate Your Sales Team: 9 Tried-and-True Strategies

Hubspot Sales

Motivation is more than Vince Lombardi quotes and quirky posters on the wall. It’s one of the most important components of sustained sales success over time. As a sales manager or director, you can only influence your team’s sales performance in two dimensions: Their skill set (what they can do) and their motivation (how repeatedly or passionately they do it).

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Don’t Confuse Sales Coaching for Status Updates | Sales Strategies

Engage Selling

Sitting in on sales coaching calls is one of the most thrilling aspects of my work. This is because I get to see in real time what really informs the organization. However, there’s one big mistake that I see sales … Read More » The post Don’t Confuse Sales Coaching for Status Updates | Sales Strategies first appeared on The Sales Leader.

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Weekly Roundup: Sales Challenges Facing Salespeople, Voicemail Script Examples + More

The Center for Sales Strategy

- MOTIVATION -. "Your job as a leader is to stay as close in touch as possible with those closest to the action.”. -Kat Cole. - AROUND THE WEB -. > 6 Sales Challenges Facing Salespeople in 2021 [Expert Tips + Research] – HubSpot. It's not exactly mind-blowing to point out that the sales landscape has shifted radically in these past two or so years.

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What is the Difference Between a Business Plan and a Strategic Plan?

OnStrategyHQ

It is not uncommon that the term strategic plan and business plan get confused in the business world. Before beginning your strategy implementation, take a look at the difference between the two terms to ensure you are on the path to success. While a strategic plan is a type of business plan, there are several important distinctions between the two types that are worth noting.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Handy-KAM

Mercuri International

“KAM, SAM, GAM” – the world of account management does love an acronym. But once you get past the ‘key’, ‘strategic’, and ‘global’ prefixes, it pretty much all equates to the same thing. These are the clients that matter. They matter because the top performing accounts bring in a disproportionate amount of revenue, drive growth and – above all – are already your clients.

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Empathy, Diversity, and Selling in a Post-Pandemic World

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount and Cherilynn Castleman, author of What's in the C.A.R.D.S., discuss sales team diversity, why women are better at sales than men, the power of empathy, and key things you need to know about selling in a post-pandemic world. You'll love this conversation and you'll especially want to pay attention to Cherilynn's 4Fs!

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Well, how did I get here?: Nutshell’s new VP of Marketing speaks out

Nutshell

Let me tell you about the last time I got fired: From October 2007 to December 2014, I managed a mixed martial arts blog that I won’t name here, because it’s been almost completely scrubbed from the internet by this point. Even though I was starting to lose my passion for the work after about five years on the job—how many times can you can watch a guy kick another guy in the head before the abyss stares back into you, so to speak—I stuck it out because I figured that this was going to be as goo

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5 Stages of Conflict Resolution

CMOE

Eighty-five percent of all employees will experience conflict in the workplace. Often, team members, employees, and leaders have the desire to find a resolution to conflict and differences, but don’t know how to approach the situation. An effective leader recognizes that workplace conflict will happen and has the skills and tools to help team members resolve situations and differences in a collaborative way. 3 Benefits of Workplace Conflict Resolution.

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Futurum report: How investing in the right digital solution improves CX

Zendesk

The global events of 2020 transformed the ways in which we live and work, and companies continue to feel its impact. Customer expectations are evolving quickly, putting pressure on brands to rapidly invest in new technology to better meet changing needs. This renewed focus on improving the customer experience (CX) through IT investments became critical as companies fought hard to retain customers and boost revenue in an environment that had shifted to digital at an unprecedented pace.

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Artificial Intelligence (AI) vs Intelligence Augmentation (IA)

SmartKarrot

With technological innovations taking place at an unprecedented rate, the world saw the birth of two gems – Artificial Intelligence (AI) and Intelligence Augmentation (IA). Especially, in the last two decades, Science paved the way to revamped efficacy and effectiveness of automatized work. How has the automation helped the customers to adapt and facilitate better?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Account Management Through Pipeliner CRM—A Summary

SalesPop

Through the articles in this series, we’ve now covered all aspects of account management, and its related features within Pipeliner CRM. Let’s now take an overview of the subject and pull all the pieces together, and see how Pipeliner powerfully supports account management. Very few CRM solutions have dealt with account management, most likely because it is a complex subject and only becoming more so over time.

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May 21 – Customer Success Jobs

SmartKarrot

Role: Sr. Director, Customer Success Location: Chicago, IL, US Organization: Paro.io As a Sr. Director of Customer Success, you will work directly with VP Growth (whose purview includes Sales and Sales Operations) to build a high-functioning revenue organization. Drive strategy to ensure measurable customer success, retention, and expansion across various customer segments.

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Showpad Sets Industry Security Standard with ISO/IEC 27001:2013 and 27701:2019 Certifications

Showpad

Here at Showpad, we believe that the buyer experience is the ultimate differentiator for every business. That’s why our products and services are designed to empower our customers to be at their best. But our commitment to our customers goes well beyond powerful tools and features. The British Standards Institution (BSI) has recognized Showpad for having a first-class information security management system (ISMS) and privacy information management system (PIMS).

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Honesty is the Best Policy When it Comes to Customer Engagement

Farland Group

Growing up, I would often hear the saying that “honesty is the best policy.” It’s always best to be upfront, otherwise you’re only masking underlying issues and more often than not, that lid won’t remain closed. As an adult, I can attest that I remind my six-year-old of this…. on a near-daily basis. I was reminded of this ‘honesty’ policy when I contacted a builder to provide an estimate for a deck.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Business texting for customer service

Zendesk

There’s an oft-cited stat that text messages from businesses have a 98% open rate, but there’s a lot more to business texting than just outbounding customers. Customer service has been transformed by messaging. In 2020, support requests surged over messaging apps, with WhatsApp seeing 101% growth from the previous year. Only 15% of surveyed customers said they preferred to use SMS as a customer support channel when available.